Navigation Links
SFGH Project for Diabetes Patients Wins Award for Innovation, Quality
Date:12/17/2009

A UCSF/San Francisco General Hospital project that used a novel communication tool to improve health outcomes among diabetes patients was honored recently with a quality leadership award from the California Health Care Safety Net Institute.

(Vocus) December 17, 2009 -- A UCSF/San Francisco General Hospital project that used a novel communication tool to improve health outcomes among diabetes patients was honored recently with a quality leadership award from the California Health Care Safety Net Institute.

The Institute, the quality improvement partner of the California Association of Public Hospitals and Health Systems, presented its Quality Leaders Award to innovative programs within California’s public hospitals and health systems that aim to meet the needs of diverse communities.

At a December 3 award ceremony in Monterey, Calif., the Institute honored San Francisco General Hospital for its Improving Diabetes Efforts Across Language and Literacy (IDEALL) project, which ran from 2003 to 2006 and was based at the UCSF Center for Vulnerable Populations at the hospital.

IDEALL was designed to combine accessible, multilingual communication technology with targeted interpersonal support, according to SFGH primary care physician Dean Schillinger, MD, a UCSF professor of medicine who serves as director of the Center for Vulnerable Populations and chief of the California Diabetes Program within the California Department of Public Health.

The project enrolled 339 patients with type 2 diabetes, many of whom had limited literacy skills and limited English proficiency. Participants were randomly assigned to one of three groups—automated telephone diabetes self-management, group medical visits or standard care—and were followed for a period of one year.

Patients in the telephone group received weekly automated phone calls in their native language, asking them about their self-care behaviors, such as medication adherence and diet, as well as their psychological and emotional well-being. Patients responded using touch-tone commands, and any response that raised red flags was immediately followed by a call from a nurse care manager who spoke the patient’s primary language.

The telephone system proved superior to group-oriented support and standard care in terms of patient engagement, improved diabetes-related health outcomes, and patient safety, Schillinger and his team found. The technology was also highly cost-effective.

“We are extremely proud of the work done by the innovators of this project,” said Sue Carlisle, PhD, MD, associate dean of the UCSF School of Medicine at SFGH. “This is the kind of approach to patient care that can truly make a difference in the ability not only for public hospitals but for all of our health care systems to provide improved care at lower costs.”

Based on the positive initial outcomes, the automated phone system is being scaled up in collaboration with the San Francisco Health Plan, the city-sponsored local health plan. This second-generation program, SMARTSteps (Self-Management Automated and Real-Time Telephonic Support), is currently being implemented among an additional 500 diabetes patients.

SMARTSteps also includes access to real-time pharmacy claims data and up-to-date clinical registry data. Those tools will enable health plan counselors to support patients in their self-management and to assist them in sticking to—or in some cases intensifying—their medication regimens, Schillinger said.

About UCSF
UCSF is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care and patient safety. For further information, visit www.ucsf.edu.

About San Francisco General Hospital and Trauma Center (SFGH)
San Francisco General Hospital and Trauma Center is the sole provider of trauma and psychiatric emergency services for the City and County of San Francisco. A comprehensive medical center, SFGH serves some 100,000 patients per year and provides 20 percent of the city’s inpatient care. As San Francisco’s public hospital, SFGH’s mission is to provide quality health care and trauma services with compassion and respect to patients that include the city’s most vulnerable. SFGH is also one of the nation’s top tertiary academic medical centers, partnering with the University of California, San Francisco on clinical training and research. http://www.sfdph.org/dph/comupg/oservices/medSvs/SFGH/default.asp
               
###

Read the full story at http://www.prweb.com/releases/communication_tool/diabetes/prweb3362374.htm.


'/>"/>
Source: PRWeb
Copyright©2009 Vocus, Inc.
All rights reserved

Related medicine news :

1. QI projects may -- or may not -- improve patient safety and outcomes
2. MU researchers to collaborate on $20 million project
3. Fry Construction Selected for High-Profile Medical Imaging Project
4. Jacobs Receives Contract for New Hospital Project in Belgium
5. IVCC launches groundbreaking insecticide projects with Bayer and Syngenta
6. Global Health Project targets reducing AIDS among Indias adolescents
7. Uncontrolled Blood Pressure Highest Among Hispanics, Prompting New Hypertension Project in San Antonio
8. New Business Development of Multi-Hospital Project!
9. ARIZONA METH PROJECT Unveils Arizonas Anti-Meth Youth Pledge and Kicks Off Phase Two of Public Awareness Campaign
10. Meth Project Advertisements Selected for National Prevention Campaign
11. Pillow, PAs Great American Sleep Better(TM)Project Reports Results
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:6/27/2016)... (PRWEB) , ... June 27, 2016 , ... TopConsumerReviews.com recently ... of Eyeglasses . , Millions of individuals in the United States and Canada ... become a way to both correct vision and make a fashion statement. Even celebrities ...
(Date:6/26/2016)... ... 2016 , ... Brent Kasmer, a legally blind and certified personal trainer is helping to develop ... The fitness app plans to fix the two major problems leading the fitness industry today:, ... all type program , They don’t eliminate all the reasons people quit their ...
(Date:6/25/2016)... ... ... "With 30 hand-drawn hand gesture animations, FCPX users can easily customize each ... Film Studios. , ProHand Cartoon’s package transforms over 1,300 hand-drawn pictures into hand ... select a ProHand generator and drag it above media or text in the Final ...
(Date:6/25/2016)... ... June 25, 2016 , ... Conventional wisdom preaches the benefits of ... of the latter, setting the bar too high can result in disappointment, perhaps even ... progress toward their goal. , Research from PsychTests.com reveals that behind ...
(Date:6/24/2016)... Dallas, Texas (PRWEB) , ... June 24, 2016 ... ... 12th International Conference and Scientific Sessions in Dallas that it will receive two ... Announcement of the grants came as PHA marked its 25th anniversary by recognizing ...
Breaking Medicine News(10 mins):
(Date:6/24/2016)... 2016 According to a new ... Pen Needles, Safety Pen Needles), Needle Length (4mm, 5mm, ... Mode of Purchase (Retail, Non-Retail) - Trends & Global ... the market for the forecast period of 2016 to ... Billion by 2021 from USD 1.65 Billion in 2016, ...
(Date:6/24/2016)... Belgium , June 24, 2016 ... the appointment of Dr. Edward Futcher ... Non-Executive Director, effective June 23, 2016.Dr. Futcher was ... Nominations and Governance Committees.  As a non-executive member ... independent expertise and strategic counsel to VolitionRx in ...
(Date:6/23/2016)... 23, 2016  MedSource announced today that it ... software solution of choice.  This latest decision demonstrates ... to their clients by offering a state-of-the-art electronic ... establishes nowEDC as the EDC platform of choice ... clients.  "nowEDC has long been a preferred EDC ...
Breaking Medicine Technology: