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SDSU's Process Improvement Programs Help Businesses Achieve Bottom Line Results
Date:8/6/2009

ssions. For specific dates, times, and fees, visit Lean Enterprise professional certificate, e-mail lean (at) sdsu.edu or call (619) 594-1138.

The CES Lean Six Sigma Green Belt certificate program, which begins September 14, combines traditional Six Sigma methods (reduction of variation) with Lean concepts (removal of waste.) This program provides process improvement tools focused on meeting customer needs while demonstrating a quantifiable cost savings or another quantifiable business result.

Although both Lean and Six Sigma can be taught independently, Lean Six Sigma brings together the best practices of each approach, combining the practical tools of Lean with the science of Six Sigma. With Lean Six Sigma participants learn to create specific methods to eliminate defects and costs associated with poor quality. Lean ensures that organizations are focused on the right activities while Six Sigma ensures that tasks are being done right the first time.

Examples of the business results achieved by applying Lean Six Sigma tools within an organization include the following benchmarks: Typical Lean Six Sigma Green Belt projects are delivering an average of $140,000 savings per year, improved customer service levels of 95-99%, customer retention of 90% or more, lead times of 25-50% below industry averages, sales growth of 3-5 times industry average, and earnings growth of 2-4 times industry average.

For specific dates, times, and fees on the Lean Six Sigma Green Belt certificate program, e-mail lss (at) sdsu.edu, or call (619) 594-1138.

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