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SCAN Health Plan Arizona Helps Drivers Understand the Challenges of Aging
Date:1/5/2009

ate a more senior-friendly environment.

"Now I really understand how important it is to talk directly to the person I'm transporting and make sure they understand what it is I'm asking them to do," said another driver.

DMTS is the premier non-emergency transport company in Arizona. DMTS specializes in wheelchair and stretcher transports for seniors and other patients with disabilities. Rich Ganley, the positive impact executive for DMTS, applauds SCAN for their partnership and excellent training program.

"We pride ourselves in having the best driver crew in the industry," said Ganley. We recruit the best and put the drivers through extensive training: first aid, CPR, defensive driving, safe transferring of the patient, HIPPA, OSHA, and customer service training. SCAN's additional Senior Sensitivity training is a unique opportunity that helps everyone - especially our senior riders."

Terry Reilly, vice president of operations, is enthusiastic about the results. "We want to thank SCAN for helping to make our team more effective and sensitive to issues we need to be aware of when transporting seniors," said Reilly.

SCAN plans to offer the training to other providers throughout the year, according to Lescault. For more information about SCAN Senior Sensitivity classes, call 602-778-3300.

For more than 30 years, SCAN Health Plan has been focusing on the unique needs of people with Medicare and today is the fourth-largest nonprofit Medicare Advantage Plan in the United States. In Maricopa County, Arizona, SCAN offers a health plan for Medicare and Medicaid-eligible individuals, provides long-term care services to individuals enrolled in the state's long-term care system, and offers a Medicare Advantage Plan. The company also serves nearly 105,000 members in Southern California. Further information may be obtained at '/>"/>

SOURCE SCAN(R) Health Plan Arizona
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