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Rush-Copley Medical Center Uses Thomson Reuters Order Sets Solution to Improve Joint Commission S3 Scores
Date:9/2/2009

ANN ARBOR, Mich., Sept. 2 /PRNewswire/ -- Rush-Copley Medical Center reports significant improvement in its Joint Commission Strategic Surveillance System (S3) scores through a quality improvement program that includes the use of evidence-based order sets from Thomson Reuters.

Rush-Copley's efforts were built upon an ongoing program to deploy order sets through the hospital's computerized physician order entry (CPOE) system.

Following an increase in S3 scores in 2008, the quality team at Rush-Copley worked with the Joint Commission and determined that improved compliance with Surgical Care Improvement Project processes would improve quality and outcomes.

In response, a multidisciplinary, rapid-cycle improvement team was established. As part of this initiative, Rush-Copley introduced Thomson Reuters evidence-based order sets within its CPOE system to address four specific areas: standardized pre-operative antibiotic prophylaxis, discontinuation of post-operative antibiotics after 24 hours, intensive insulin therapy protocol for glycemic control, and screening and prophylaxis for deep vein thrombosis.

"Evidence-based order sets via computerized physician order entry can improve outcomes and patient safety," said Dr. Diane Homan, vice president of quality and patient safety officer at Rush-Copley. "The Order Set Solution from Thomson Reuters helped our team address the specific areas of concern. We've seen these improvements first hand and have dramatically improved our clinical quality."

Along with a rapid improvement in Joint Commission S3 scores, Rush-Copley experienced an increase in overall physician satisfaction. Physicians were at the heart of implementing this initiative and the use of standardized order sets streamlined their activities. The order sets' logical and consistent structure made it easier for physicians to identify the sugge
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