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Ross Group Inc Expands Offerings to Membership Clients
Date:6/25/2010

Ross Group Inc has partnered with Pearl Interactive, LLC to offer an expanded set of services to Membership organizations that will help increase member retention, reduce cost and grow revenues.

Atlanta, GA (PRWEB) June 25, 2010 -- Ross Group Inc, a supplier of membership relationship management - MRM software and services to the American Automobile Association, announced today a strategic partnership with Pearl Interactive, an innovative outbound call processing company, to offer additional services to its customers. Through the partnership, Ross Group will begin offering member loyalty and retention programs to the AAA/CAA Motor Clubs using Pearl Interactive’s call processing expertise and exceptional support services.

“In addition to our market leading membership and CRM products and hosting services, the partnership with Pearl Interactive will enhance our ability to serve the motor club market by adding additional services that drive value by improving retention and increasing wallet share,” explains Richard Spanier, Ross Group Senior Vice President. “I forged the relationship with Pearl Interactive because I knew they would be able to provide the same kind of stellar service our clients have always expected and received from us. By taping the workforce that Pearl Interactive hires, such as disabled veterans, military spouses, and people with disabilities, we will be delivering these services through a highly motivated workforce with an outstanding performance and retention rate.”

“We are excited by this
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