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Riverside County Community Agencies Participate in Senior Sensitivity Training Provided by SCAN Health Plan
Date:9/16/2009

shoes and walked around to simulate the feeling of painful joints. Others strapped their arm to their side to see how limiting it can be to deal with the effects of a stroke.

Depriving participants of the level of hearing and sight that most people enjoy their entire lives was also a critical part of the program. Ear plugs were used followed by a hearing test to demonstrate how isolating hearing loss can be. Perhaps most difficult for many participants was when they were asked to wear special glasses that severely limited their vision and approximated many of the seeing challenges and disorders that accompany aging.

SCAN has been offering aging sensitivity training to its employees for many years as a way to ensure that they better understand the needs and mindset of its approximately 110,000 health plan members. The program also continues to be offered to SCAN board members, physician groups and to elementary school children to enhance their sensitivity in dealing with older adults.

According to Stanislaw, "Participants are often surprised by how they react to certain physical limitations that are mimicked during the program, and many have commented on what an eye-opening experience it is."

For more than 30 years, SCAN Health Plan has been focusing on the unique needs of people with Medicare and today is the fourth-largest nonprofit Medicare Advantage Plan in the United States. The company currently serves approximately 110,000 members in seven Southern California counties as well as Maricopa County in Arizona. Further information may be obtained at scanhealthplan.com.


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SOURCE SCAN Health Plan
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