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Rhapsody Integration Engine Sees Strong Customer Adoption

Hospitals and hospital systems turned to Orion Health™ in record numbers in 2009 to help them quickly, accurately and cost-effectively integrate electronic patient data from disparate systems.

Santa Monica, CA (PRWEB) February 26, 2010 -- Hospitals and hospital systems turned to Orion Health™ in record numbers in 2009 to help them quickly, accurately and cost-effectively integrate electronic patient data from disparate systems. December 2009 was a record month for Rhapsody sales for the company, and this momentum looks set to continue into 2010. As healthcare providers implement new electronic medical record (EMR) solutions and prepare to participate in health information exchanges, they are increasingly turning to the Orion Health Rhapsody® Integration Engine for a proven, off-the-shelf, standards-based solution to conserve technical resources.    

Paul Viskovich, President Orion Health North America and EMEA says there are a number of trends contributing to the upturn in sales. “As a result of the increase in e-medical record systems, hospitals and health systems, both public and private, are looking to optimize the way they share, move and use clinical data to improve all aspects of their business and the welfare of their patient’s health,” Viskovich adds.

Orion Health technology is allowing these customers to create healthcare information exchanges that leverage electronic clinical data and maximize existing partnerships to improve access and delivery of healthcare services. Viskovich notes that customers report saving hundreds of man-hours per year by graphically mapping interfaces, automating the data exchange and reporting process, and easing troubleshooting with Rhapsody.

Atrius Health, Inc. is a non-profit alliance of five leading medical groups including Harvard Vanguard Medical Associations, working together to create a new and proactive approach to patients’ health, coordinated by the primary care doctor and medical team.

Alan Zeigler, IT Manager for EDI and Interfaces, at Atrius Health says “We went through extensive due diligence and a request for information process including demos and training to find the right integration engine. Ultimately we chose Rhapsody because the technology was powerful, user friendly and versatile. No other vendor out there had the capability to transmit messages using both HL7 and/or ANSI X12. These key performance measures along with the company’s commitment to customer service and exclusive focus on healthcare made Rhapsody a clear choice.”

Access Community Health Network (ACCESS) is the nation's largest community health center organization. Chicago’s largest primary care provider to the underserved, ACCESS operates more than 50 community health center locations throughout Chicago and the surrounding suburbs, providing more than 750,000 primary care visits to 215,000 individuals.

Rhapsody was not only able to solve our needs for integrating health care data in a fast, secure and proven product, it achieved these results in a financially prudent manner. When working with a patient base from diverse economic backgrounds, while quality is the main objective, cost effectiveness and performance are also key. Rhapsody was the right fit,” said Barbara Wallace, Information Services Development Services Manager, Access Community Health Network.

Concord Hospital, a regional medical center, and one of the busiest acute care hospitals in the State of New Hampshire, has selected the Orion Health Rhapsody Integration Engine to supplement and eventually replace their current solution, Sun Microsystems eGate. Rhapsody will serve as the hospital’s new and advanced platform to migrate, manage, and streamline message exchange for their new Health Information System (HIS).

Chris Baker, Director of Application Development at Concord Hospital, states, “We were looking for an innovative technology solution to not only replace the eGate engine, but most importantly one that would work with our short-term goal of implementing a new Electronic Medical Record (EMR) while serving as an application development tool to provide a flexible and scalable platform to meet our needs down the road.”

Viskovich points to a final trend pushing Rhapsody sales up, “The public health sector is very hot right now and rapidly adopting the newly introduced Rhapsody Connect solution. Rhapsody’s leadership in the healthcare integration engine market continues to be validated through our customers and third-party developer relationships.”

Rhapsody Connect for Public Health has already been deployed in more than 35 states across the United States which are using Orion Health integration technology to improve nation-wide data collection and tracking of reportable diseases. It is one of the most widely adopted integration platforms used by public health departments.

Orion Health solutions use standards-based technology to integrate data within a facility and external partners without incurring costly rip and replace approaches. Currently the company helps facilities and healthcare communities that connect 35 million patients with tens of thousands of active users.

Orion Health will be exhibiting at the annual HIMSS conference in Atlanta, Georgia March 1– 4 2010, booth 1911.

About Orion Health™ Rhapsody® Integration Engine
Orion Health Rhapsody is a powerful integration engine that delivers advanced inter-system messaging capabilities to health sector organizations of all kinds. Rhapsody is designed for rapid, effortless installation and use, and enables quick accurate and efficient exchange of electronic data. For more information please see

About Orion Health™ Rhapsody® Connect
Rhapsody Connect provides the ability to automate reporting with fast, secure transmission to public health agencies, HIEs, RHIOs, and other trading partners, while decreasing demand on healthcare professionals and IT resources. Messages from hospital or laboratory systems are routed to Rhapsody Connect, which filters and maps the data, as required, before providing secure transmission. Data sent from Rhapsody Connect would adhere to national standards already established or under development (e.g. HL7 ELR messages, public health case report, BioSense minimum data set, etc.).

About Orion Health Inc.
Orion Health™ is a leading provider of clinical workflow and integration technology for the healthcare sector. Orion Health’s easy-to-use solutions and applications improve patient care and clinical decision making by providing integrated health data in a single, unified view. By enhancing existing healthcare information systems, the Orion Health Rhapsody® Integration Engine, Concerto® Physician Portal, and workflow solutions provide healthcare workers with easy access to patient data and trends, and reduce errors and omissions by streamlining information transfer.

Worldwide, Orion Health implements health information communities involving over 35 million patients with tens of thousands of active users including Maine’s HealthInfoNet, Canada Health Infoway, Alberta Health Services and Spain’s IB Salut. Orion Health’s partners include leading health system integrators and IT vendors such as Accenture, Allscripts, IBM, Oracle, Philips and others. Orion Health has more than 1,000 clients around the world, including Lahey Clinic, UCLA Medical Center, US Centers for Disease Control and Prevention (CDC) and several of the U.K.’s NHS Trust Hospitals. More information can be found at

Orion Health, Rhapsody, Concerto, and Symphonia are registered trademarks of Orion Health Inc, its parent/or its affiliates. Other names used may be trademarks of their respective owners.

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