CHAPEL HILL, N.C., May 28 /PRNewswire/ -- Best Practices, LLC launched
this research study exclusively for the Pharmaceutical industry to help
companies build more effective communication practices in the sales force.
The two-pronged research approach, benchmarking surveys with leading
pharmaceutical companies and interviews with district managers and sales
representatives, reveals:
-- Total time spent on internal communication
-- Percentage of time spent that is "unnecessary"
-- Cost of unnecessary communication
-- Most effective communication methods
-- Best Practices for managing regional and headquarters-to-field
communications
-- Best practices for sales representatives and district managers
Internal communication can make or break the productivity of a direct sales force. If properly used, email and voicemail can quickly disseminate educational, tactical and motivational information. However, when district managers and sales reps find their email and voicemail boxes filled with poorly prioritized or even unnecessary communication, personal productivity and work-life balance suffer.
The research findings from this study highlight the significant costs of poor communication across a direct sales force as well as the best practices that sales communications functions, district managers, sales reps and IT managers can use to help prevent unnecessary internal communication.
To learn more about this report including information about the research participants, key findings and sample best practices, please download a complimentary excerpt and study overview at: http://www3.best-in-class.com/rr949.htm .
For questions or additional information on Best Practices, LLC's other
products and services, please visit our Web site at: http://www.best-in-class.com/
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