CHARLES TOWN, W.Va., Oct. 18 /PRNewswire-FirstCall/ -- ReBuilder Medical Technologies, Inc. (Pink Sheets: RBRM), an emerging medical device manufacturer founded by world-renowned medical device inventor David B. Phillips, Ph.D., today announced significant developments in ReBuilder's customer service organization and facilitation.
In an age when many companies are outsourcing customer service to overseas facilities, the Company is establishing an innovative customer- service system staffed by licensed medical professionals who can provide exceptional one-on-one telephone customer service to both potential and current customers.
The company has named Carol Faircloth, LPN, to oversee the organization and development of this new customer-service initiative. She will take on the task of recruiting and training the additional employees who are needed to fulfill ReBuilder's expanded customer service initiative. Faircloth brings a wealth of medical knowledge and customer service experience to the ReBuilder team. She spent the last 27 years of her career as a Licensed Professional Nurse.
By staffing its customer support team with employees who possess medical backgrounds and providing customers in need with instant access to licensed physicians, ReBuilder Medical Technologies, Inc., can further enhance value to its shareholders, and support the expected increase in customers resulting from its ongoing marketing efforts.
"In our 5 years of marketing the ReBuilder System(R) on the internet
and handling call-in inquiries, we found that when a person calls in and
can speak one-on-one with a medical professional, the closing ratio
increases significantly," said ReBuilder CEO, David B. Phillips, Ph.D.
"People today are much more likely to purchase technical equipment if they
can discuss the
|SOURCE ReBuilder Medical Technologies, Inc.|
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