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Quality Indicator Process in Food Service: Tools to Use in Implementing Quality Measures

The Quality Indicator Survey (QIS) is probably the most comprehensive regulatory change to the nursing home survey process since the enactment of Omnibus Budget and Reconciliation Act (OBRA). After a decade of development, the Centers for Medicare and Medicaid Services (CMS) started the rollout in 2007 nationally. Ever since, the QIS has brought a fundamental change in the assessment of compliance, care delivery and quality of life indicators.

Over the years, the CMS have implemented various quality initiatives to ensure that Medicare beneficiaries receive quality healthcare through accountability and public disclosure. According to an Oxford Journal study prepared for CMS, the quality could be measured in terms of:

  •     Structures (S)
  •     Processes (P)
  •     Outcomes (O)

Where the structural measures are organizational characteristics associated with the provision of care; process measures are those characteristics of things done to and for the residents. While outcome measures are those desired states that you would or wouldn’t like to achieve for the resident.

Skilled nursing facilities (SNFs) and nursing facilities (NFs) need to be compliant with the requirements of 42 CFR Part 483, 483, to receive payment under the Medicare or Medicaid Program. A 2010 survey showed that almost 40% of 15,000 facilities registered under long term care failed to meet the 42 CFR bases.

AudioEducator is conducting a LIVE webinar where expert speaker Larry Bowe will talk about the issues and challenges of the quality measures within food service operation, and explain how implementation and quality measures may prevent negative outcomes. He will talk about the importance of effective Quality Indicators in food safety management systems, and provide you awareness of 42 CFR Part 483, 483.

Discussion points in the webinar will include:

  •     Insights on effective Quality Indicators in food safety management systems
  •     Use of 42 CFR Part 483, 483 to improve positive outcome and quality of life for residence
  •     Tools that measure year round quality that Administrators, Food Service Managers may use to hold staff accountable
  •     Improve overall QIS performance within your food service operation.
  •     And more!

For more information,

About AudioEducator

AudioEducator, the country’s leading source of business-enhancing information, has been providing knowledge and training to healthcare professionals on trending industry topics for more than a decade. With an esteemed panel of industry experts, it helps professionals get information directly from the veterans and get their queries answered directly. AudioEducator specializes in audio conferences, training webinars, transcripts, DVDs on a wide array of healthcare topics like medical coding, billing, HIPAA compliance, food safety, rehab, pharma & biotech, and more.

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