Focus on developing software that exceeds health care organization needs
spurs Prime Clinical's quarter century of success
PASADENA, Calif., April 25 /PRNewswire/ -- After 25 years, Prime Clinical Systems is still Prime Clinical Systems.
In the health care information technology industry, that's big news, according to the company's founder and CEO Barry Ardelan.
"We are celebrating our silver anniversary and that, in an of itself, is quite an accomplishment considering the dynamics of the health care field. We are unique and different in that unlike so many of our competitors during the past quarter of a century, we have not changed our name. We have not merged with other companies. We have not added clients by acquisition. We have not grown through venture capital," Ardelan says.
Instead, Prime Clinical has organically grown its business from a vision in 1983 to a company that now serves more than 10,000 physicians across the country by providing top-notch practice management, document management and electronic medical records systems backed by stellar customer service.
This unique approach has resulted in the retention of health care organization clients for the long haul, Ardelan says.
For example, the physicians at Pediatric Care Medical Group, Huntington Beach, Calif., have been using Prime software for 25 years -- and couldn't be happier, according to Paul Qaqundah, M.D., a pediatric allergist.
"It's the best thing that has ever happened to our practice. The system does everything we want it to do. It has been customized to meet our needs and it is very user friendly," Qaqundah says. "Most important, though, is the customer service. If we need help, we get it right away. We really feel like Prime Clinical has made a commitment to our success-and that comes through every time we deal with the company."
It's this unending attention to customer needs that separates Prime
Clinical from oth
|SOURCE Prime Clinical Systems|
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