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Press Ganey Unveils Physician Partnership Model
Date:2/12/2009

st. The bottom line is they must be invested - in the hospital, its mission, and its values, involved - in improving hospital performance and strategic initiatives, and they must be advocates - to endorse the hospital to others in including patients, colleagues, and the community.

"Once physicians are satisfied and engaged, the new approach to partnership can be met," added Paller. "Press Ganey's approach to physician partnership is the foundation for building multi-faceted relationships for world-class results."

The Physician Partnership model includes Five Partnership Principles(TM):


    Satisfaction
       1. Ease of Practice -- Timely results, easy-to-use processes, the right
          equipment, efficient operating rooms, and the ability to quickly
          oversee care of patients.
       2. Quality of Care -- Staff quality and reliability, and collaboration
          for care.


    Engagement
       3. Confidence and Trust -- Confidence in leaders and a strong sense of
          leadership's long-term commitment.
       4. Communication and Responsiveness -- Open, two-way communication, with
          responsiveness to and follow-through on concerns.
       5. Involvement in Planning -- Informing physicians and welcoming their
          input regarding hospital decision-making and planning.

In order to address these Principles, Press Ganey will continue to offer strategic consulting to help organizations achieve measurable results. Press Ganey's strategic consultants bring the experience of hospital CEO's, medical practice executives, and other health care leaders.

Once the partnership model is achieved, health care organizations will see many benefits including: increased revenue, greater utilization of assets, improved productivity, increased innovation, decreased safety risks, fewer complaints, and improved perce
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SOURCE Press Ganey Associates, Inc.
Copyright©2009 PR Newswire.
All rights reserved

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