"Once physicians are satisfied and engaged, the new approach to partnership can be met," added Paller. "Press Ganey's approach to physician partnership is the foundation for building multi-faceted relationships for world-class results."
The Physician Partnership model includes Five Partnership Principles(TM):
Satisfaction 1. Ease of Practice -- Timely results, easy-to-use processes, the right equipment, efficient operating rooms, and the ability to quickly oversee care of patients. 2. Quality of Care -- Staff quality and reliability, and collaboration for care. Engagement 3. Confidence and Trust -- Confidence in leaders and a strong sense of leadership's long-term commitment. 4. Communication and Responsiveness -- Open, two-way communication, with responsiveness to and follow-through on concerns. 5. Involvement in Planning -- Informing physicians and welcoming their input regarding hospital decision-making and planning.
In order to address these Principles, Press Ganey will continue to offer strategic consulting to help organizations achieve measurable results. Press Ganey's strategic consultants bring the experience of hospital CEO's, medical practice executives, and other health care leaders.
Once the partnership model is achieved, health care organizations will see many benefits including: increased revenue, greater utilization of assets, improved productivity, increased innovation, decreased safety risks, fewer complaints, and improved perce
|SOURCE Press Ganey Associates, Inc.|
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