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Press Ganey Releases Innovative Report to Assess Culture of Safety in U.S. Hospitals
Date:3/9/2009

Report Coincides With Patient Safety Awareness Week

SOUTH BEND, Ind., March 10 /PRNewswire/ -- In conjunction with Patient Safety Awareness Week, Press Ganey Associates, Inc. today released a first-of-its-kind Safety Culture Pulse Report to assess the correlation between medical errors and the cultural impacts within the health care provider workplace. The report establishes a baseline for future efforts in safety improvement and is timely because, despite the many advances toward prevention, medical errors remain a significant problem in today's health care system.

"At Press Ganey we work with more than 40 percent of the nation's hospitals and have a unique vantage point on the health of the U.S. health care provider system. As a result, we recognized a large unmet need in addressing the substantial problems of preventing medical errors," said Chris Hickey, vice president of Safety Culture at Press Ganey. "We have the data through which we can assess what cultural aspects impact error prevention and, with our guidance, many of our hospital clients have benefited by focusing on a low-tech solution - changing the hospital culture and atmosphere to focus on safety."

The Safety Culture Pulse Report analyzes data collected from 42,378 health care employees who were given the opportunity to report on their perceptions of their facilities' practices that affect safety culture. The report assessed thirteen dimensions of patient safety culture and found several notable points:

  • Among 21 work areas, hospice and outpatient area staff reported the highest perception of safety, while emergency department and anesthesiology staff report the lowest perception.
  • Health care providers employed by government-run hospitals report a focus on safety prevention that is considerably lower than tax-exempt hospitals, especially faith-based facilities.
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SOURCE Press Ganey Associates, Inc.
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