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President Recognizes Sharp HealthCare With 2007 Malcolm Baldrige National Quality Award at White House
Date:4/23/2008

or patient safety; sustained improvements from use of Lean Six Sigma; employee turnover rates well below the industry average; physician satisfaction consistently in the top decile nationwide; and significantly improved patient satisfaction across the entire Sharp system.

In addition to receiving the 2007 Baldrige Award, Sharp HealthCare was the first health care system to be named a gold-level award recipient by the California Council for Excellence (CCE) for the California Awards for Performance Excellence (CAPE) program, the state-level affiliate of the Baldrige Award, in 2006.

Sharp HealthCare Named 2007 Baldrige Recipient

Last November, Sharp and the other 2007 Baldrige Award recipients were selected from among 84 applicants. All of the applicants were evaluated rigorously by an independent board of examiners in seven areas: leadership; strategic planning; customer and market focus; measurement, analysis and knowledge management; human resource focus; process management; and results. The evaluation process for the 2007 Baldrige Award recipients included about 1,000 hours of review and an on-site visit by teams of examiners to clarify questions and verify information in the applications.

About Sharp HealthCare

Ranked as the number-one integrated health care system in California by Modern Healthcare, Sharp HealthCare is San Diego's most comprehensive health care delivery system. It is recognized for clinical excellence for services in cardiac, cancer, and multiorgan transplantation, as well as orthopaedics, rehabilitation, behavioral health and women's health. The Sharp system includes four acute-care hospitals, three specialty hospitals, three affiliated medical groups and a health plan. To learn more about Sharp, visit http://www.sharp.com.


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