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Policy Studies Inc. (PSI) Awarded Contract to Operate the Commonwealth of Kentucky's New Hire Reporting Program

DENVER, Feb. 6 /PRNewswire/ -- PSI, a leading provider of child support enforcement services to government agencies, recently contracted with the Kentucky Department for Community Based Services/Division of Child Support (DCBS/DCS) to provide new hire reporting services -- an important component of the child support program that entails collaborating with employers to match reports of recently hired employees against records of parents who owe child support. It became mandatory for employers and states under the 1996 Personal Responsibility and Work Opportunity Reconciliation Act. The contract is for five years and will be deployed across the entire Commonwealth.

As the vendor for Kentucky's new hire reporting program, PSI will partner with DCS to collect and process new hire data in a timely manner, deliver outstanding customer service, and develop and implement a targeted outreach campaign to help increase employer awareness and educate them on their responsibilities of reporting new hires. By taking a multifaceted approach, PSI will help the Commonwealth maximize employer compliance with this vital federal requirement and increase collections for children and families.

PSI's Executive Vice President of Service Delivery Eric Rubin explains, "New hire reporting is an integral component of the child support system. In fact, the single largest source of child support collections comes from employers' compliance with income withholding notices. Kentucky's children and families are counting on this income, and PSI pledges to help ensure it is available to them."

Rubin continues, "PSI currently operates more than 80 percent of all outsourced new hire operations in the nation, proof positive that we know what it takes to effectively run new hire programs. We're excited to bring our expertise to Kentucky."

PSI has more than 11 years of experience managing new hire reporting programs that span 22 states and the District of Columbia.

About PSI

PSI improves the lives of people every day by helping health and human services organizations reach out to the people they serve; qualify them for essential services; and manage caseloads with precision, speed, and superior customer service. With more than 1,900 employees spanning 72 programs in 30 states and the District of Columbia, we help our clients significantly improve program performance. For more information about PSI, please visit

SOURCE Policy Studies Inc.
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