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Plan for Your Health Launches Campaign to Improve Doctor-Patient Communication
Date:7/14/2008

New Guidelines in 'Hable Con Su Medico' Program Offer Spanish-Speaking Patients Tips for More Effective Doctor Appointments

HARTFORD, Conn., July 14 /PRNewswire-USNewswire/ -- Understanding complicated medical information can be difficult for all Americans. But for the approximately 21 million people in the United States who have limited English proficiency, miscommunication at the doctor's office can lead to poor medical care and make even a simple visit confusing and overwhelming. To help Spanish-speaking Americans communicate more effectively with their doctors, Plan for Your Health, the public education program from Aetna (NYSE: AET) and the Financial Planning Association(R) (FPA), launched the Hable Con Su Medico (Talking to Your Doctor) program at the National Council of La Raza Annual Conference. The new program provides consumers with practical advice on how to make the most of their doctor's appointments.

"Direct communication between physicians and their patients is crucial. Language barriers or misunderstandings should never prevent patients from receiving the best health care possible, but unfortunately I've seen firsthand that it does," said Haydee Muse, M.D., Senior Medical Director, Aetna. "Poor communication - or lack of communication - can result in embarrassment, confusion and fear for patients. In some cases, it can impact the quality of care because physicians don't have the information they need to understand a patient's condition or because a patient may not be able to understand their physician."

The Hable Con Su Medico program will help Spanish-speaking patients learn how to take control of their health. The new, easy-to-follow guidelines developed by Plan for Your Health will empower patients w
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SOURCE Aetna
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