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Phoenix Health Systems Awarded Level 2 Carnegie Mellon University eSCM-SP Certification
Date:8/6/2008

DALLAS, Aug. 6 /PRNewswire/ -- Phoenix Health Systems, Inc. (Phoenix), a national provider of healthcare strategic consulting, information technology outsourcing and revenue cycle management services, announced today that it has received Carnegie Mellon University's prestigious eSCM-SP (e-Sourcing Capability Model for Service Providers) certification. The certification and compliance effort was spearheaded by Phoenix's site at Children's Hospital of Pittsburgh (CHP). Phoenix is the first outsourcing Information Services provider in the United States to have acquired eSCM Level 2 certification and Phoenix's site at CHP is the first Healthcare Information Services provider in the world to have achieved this distinction.

The scope of the certification includes Helpdesk, Desktop, Application, Integration, Project and Portfolio Management, Infrastructure, Network Services, and Information Security. The evaluation was conducted onsite by Anantara Solutions, an ITSqc Authorized Organization. The implementation of the model will lead to long-term benefits by reducing operating costs, improving service quality, and increasing business efficiency and consistency.

The eSCM-SP model was developed from November 2001 to April 2004 by Carnegie Mellon University. The model focuses on best practices for eSourcing Services (i.e. any kind of sourcing that uses information technology to process and deliver services). The model presents IT service providers with guidelines to adopt for continuous improvement. The model is compatible with complementary quality models such as CobiT, CMMI, COPC, ISO 9001, BS15000 /ITIL and eSCM-CL (for client organizations). eSCMs are the only models that address the entire sourcing life cycle.

"Our goal to develop a world-class information technology services organization was developed to support the needs of physicians, clinicians and business specialists as they use advanced technologies in the care of our patients and famili
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