10,000 patient study taps into power of patient in making healthcare
WILTON, Conn., Jan. 7 /PRNewswire/ -- Ryan TrueHealth (http://www.ryantruehealth.com), the healthcare communications division of Ryan Partnership, a national marketing services firm, announces the findings of its landmark on-line "Patient Power" healthcare study. In partnership with ICOM, Ryan TrueHealth fielded the 10,000 patient study to help marketers tap into how patients make healthcare decisions, what the key influencers are and why.
Fielded among patients with at least one chronic condition, the patient
power study yielded the following results:
-- Despite differences in chronic conditions, patients refer to the same
trusted information sources when making healthcare decisions.
-- While healthcare professionals and experts are still the most trusted,
peers, spouses, and friends are the second-most trusted source for
-- Advocates play a highly influential role in motivating other patients
because they are natural information gatherers and disseminate what
-- Authentic communications with patients helps marketers meet patients'
needs for trust while they look for authenticity.
-- Spiritual beliefs are an important source in patient decision making.
-- Patients want information that is personalized. Marketers who deliver
the right information to the right customer at the right time create
opportunities for ongoing communications.
"The consumer and patient landscape is changing rapidly, and how people
make healthcare decisions and whom they trust gives us insigh
|SOURCE Ryan TrueHealth|
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