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Patient Care Means Employee Care at Illinois Hospitals
Date:12/11/2008

Medical Centers Receive Annual HeartMath® Awards

Boulder Creek, CA (PRWEB) December 11, 2008 -- Two Illinois hospitals share a commitment to taking care of patients by taking care of their employees and have been rewarded for that commitment. Their resolve to improve their facilities by embracing that philosophy has earned each the ''HeartMath Hospital'' designation and the ''Continuity of Care'' award.

Located just over 100 miles from one another in the Land of Lincoln, Riverside Medical Center in Kankakee and OSF Saint Francis Medical Center in Peoria exemplify the kind of organizations in which leaders understand the success of their operations depends on the success and well-being of their employees.

Riverside Medical Center Employees Praise HeartMath® Techniques

A 2002 Riverside employee survey identified stress as a top area for improvement, so administrators decided to launch a HeartMath® training program to reduce stress, improve patient satisfaction, maintain a focus on retaining quality staff, and ensure quality patient care.

By August 2008, 928 employees had taken HeartMath training, which began in January 2003. The following are among the results Riverside officials reported:

  • Improvement in job satisfaction, communication, teamwork, vitality, resiliency, and emotional intelligence
  • Reduction in symptoms of physical stress
  • Consis
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