Navigation Links
Parkland Health & Hospital System Expands Language Access with Language Line(R) Phones in Every Patient Room
Date:10/28/2009

DALLAS, Oct. 28 /PRNewswire/ -- Parkland Health & Hospital System is responding to the growing needs of limited English speaking patients by expanding its language access program to include approximately 1,000 Language Line(R) Phones in patient rooms and other locations throughout Parkland Memorial Hospital. The unique, quick-dial, dual-handset phones from Language Line Services, the leading interpretation and translation provider, are used to facilitate three-way communications between medical providers, limited English speaking patients, and medical interpreters in more than 175 languages.

"Parkland is dedicated to the health and well-being of our patients, no matter what languages they speak," explained Deborah Moore, Director of Patient Relations for Parkland Health & Hospital System. "Over-the-phone interpretation is a critical link in the communication chain. By making the dual-handset phones readily accessible, we can better protect patient safety and improve care while containing cost."

According to Moore, at least 77 languages have been spoken by patients seeking medical services from Parkland so far this year. In addition, the hospital has experienced a 40 percent increase in demand for interpretation services over the past two years.

"Parkland has long been an industry leader in providing language access to its limited English speaking patients," said Louis Provenzano, Language Line Services President and COO. "Language Line Services has worked with Parkland for many years, improving the patient experience by providing access to qualified medical interpreters skilled in medical terminology and the cultural nuances needed to provide culturally and linguistically competent care."

As part of its language access program, Parkland Health & Hospital System has also deployed 250 of Language Line Services' "Speak Pink" dual-handset phones throughout its Women's Services areas to support breast cancer awareness among patients. Proceeds from the use of the distinctively pink phones are donated to the American Breast Cancer Foundation, a nonprofit organization providing early screening and diagnostic services for breast cancer nationwide for women and men in need.

"The 'Speak Pink' phone is one more vehicle to help advance breast cancer awareness and information among ethnic groups impacted by language barriers that may not have the level of awareness afforded to others," said Paula Turruchi, Vice President of Women Services for Parkland. "The staff really enjoys having easy access to the phones, and we've already received positive patient feedback from their addition."

"Parkland Memorial Hospital is now the largest participant in our 'Speak Pink' breast cancer awareness program," noted Provenzano.

SIDE BAR: Top 10 Requested Languages by Parkland Patients

1. Spanish

2. Vietnamese

3. Korean

4. Arabic

5. Amharic

6. Burmese

7. Swahili

8. Mandarin

9. Farsi

10. Russian

About Parkland Health & Hospital System

Parkland Health & Hospital System is dedicated to the health and well-being of individuals and communities entrusted to its care. It has been named one of America's Best Hospitals by U.S. News & World Report for 16 consecutive years. For more information, please visit http://parklandhospital.com.

About Language Line Services

Language Line Services, the global leader in telephone interpreting and language solutions, serves clients in government, healthcare, telecommunications, financial services, utilities, insurance and many other industries by quickly connecting them to their customers, patients and sales prospects in over 175 spoken languages as well as American Sign Language (ASL) and Mexican Sign Language (LSM). Growth of the language interpreting industry has soared with increased immigration and government regulatory policies mandating that organizations provide services to limited English speakers in their own languages. Language Line Services is recognized as a trusted partner to thousands of public and private organizations throughout the United States, Canada and the United Kingdom, providing easy access to the industry's fastest language interpreting service at highly competitive rates. For more information about Language Line Services' suite of telephone, on-site and video interpreting, document translation, interactive software-based translation, interpreter training and certification programs, please call (800) 752-6096 or visit http://www.languageline.com.

    Media Contacts:

    Dale Hansman / dhansman@languageline.com / 831-648-7436
    Shawn Yanan / shawn.yanan@rbbpr.com / 305-962-1768

This release was issued through eReleases(TM). For more information, visit http://www.ereleases.com.

SOURCE Language Line Services


'/>"/>
SOURCE Language Line Services
Copyright©2009 PR Newswire.
All rights reserved

Related medicine news :

1. Parkland Health & Hospital System Rolls Out Innovations PharmASSIST Technology Platform Across Nine Pharmacy Sites
2. ACS Awarded $41 Million Contract to Provide IT Outsourcing Services to Parkland Hospital
3. Key Influencers Convene in Chicago to Advance Behavioral Economics in Healthcare and Improve Health Outcomes and Lower Costs
4. Cardinal Health Foundation, The Ohio State University College of Pharmacy Join Forces to Prevent Prescription Medication Abuse
5. Connectyx Announces the MedFlash Personal Health Manager
6. The Countdown to Christmas - The realbuzz.com Guide to a Healthier You!
7. IN Compass Health's Hospitalist Team at Morton Plant Wins First BayCare Quality Award
8. Resounding Health Receives Small Business Innovation Research Award from the National Institutes of Health
9. CDA Recommends Halloween Tips for Good Oral Health
10. Section 1803: Senate Health Care Bill Makes Planned Parenthood Quasi-Government Agency? Asks ALL
11. Highmark Recognized as One of Americas Healthiest Companies
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:6/27/2016)... ... June 27, 2016 , ... "FCPX editors can now ... of Final Cut Pro X," said Christina Austin - CEO of Pixel Film Studios. ... Final Cut Pro X users can now reveal the media of their split ...
(Date:6/27/2016)... ... June 27, 2016 , ... A revolution ... the emergency ambulance transport experience for the millions of people who require these ... disrupted the taxi industry through the use of technology. Now, SmartEMS has put ...
(Date:6/26/2016)... ... 2016 , ... On June 10-11, 2016, A Forever Recovery, a holistic treatment ... Longest Breakfast Table in Battle Creek, MI, where the rehabilitation facility is located. This ... of the world’s leading providers of cereal and other breakfast foods. Its residents often ...
(Date:6/26/2016)... ... June 26, 2016 , ... Brent Kasmer, a legally blind and certified personal trainer is ... a fitness app. The fitness app plans to fix the two major problems leading the ... one size fits all type program , They don’t eliminate all the reasons ...
(Date:6/25/2016)... ... June 25, 2016 , ... Austin residents seeking Mohs surgery services, ... Mohs Surgery and to Dr. Russell Peckham for medical and surgical dermatology. , Dr. ... skin cancer. The selective fellowship in Mohs Micrographic Surgery completed by Dr. Dorsey was ...
Breaking Medicine News(10 mins):
(Date:6/24/2016)...   Pulmatrix, Inc ., (NASDAQ: PULM ... announced today that it was added to the Russell ... comprehensive set of U.S. and global equity indexes on ... milestone for Pulmatrix," said Chief Executive Officer Robert ... progress in developing drugs for crucial unmet medical needs, ...
(Date:6/23/2016)... , June 23, 2016  MedSource announced ... as its e-clinical software solution of choice.  This ... best possible value to their clients by offering ... The preferred relationship establishes nowEDC as the EDC ... for MedSource,s full-service clients.  "nowEDC has long been ...
(Date:6/23/2016)... , June 23, 2016 Research ... "Pharmaceutical Excipients Market by Type (Organic Chemical (Sugar, Petrochemical, ... (Oral, Topical, Coating, Parenteral) - Global Forecast to 2021" ... The global pharmaceutical excipients market is ... a CAGR of 6.1% in the forecast period 2016 ...
Breaking Medicine Technology: