Navigation Links
Panviva Listed as a Guided Navigation Vendor in Analyst Firm Hype Cycles for Business Process Management and Application Infrastructure
Date:9/3/2013

Melbourne, AU; Burlington, MA (PRWEB) September 04, 2013

Panviva, a leading provider of Business Process Guidance solutions, today announced that it has been listed as a sample vendor under the Process Style: Guided Navigation, in the Gartner Hype Cycles for Business Process Management and Application Infrastructure. Gartner’s definition: “Guided navigation refers to a business process style in which the software guides the participant through alternative workflows in order to get to a satisfactory outcome. Although this style has existed for years, unlike earlier programmatic approaches, newer business process management suites (BPMSs) leverage declarative models, explicit rules, context metadata and other techniques to more intelligently guide the participant.” Gartner categorizes Guided Navigation as a “Slope of Enlightenment” process style which they expect will provide highly beneficial or transformational capabilities and be widely adopted in the next 2-5 years

Panviva’s Business Process Guidance system, SupportPoint, is designed to simplify tasks for online workers in highly complex business environments by providing role-specific, step-by-step navigation and moment-of-need information for people working through tasks that require a high degree of accuracy, speed, compliance and customer satisfaction. Panviva’s solution also reduces training investments and lowers overall operational costs. SupportPoint is relied upon in healthcare call centers, banking, telecommunications, utilities and manufacturing companies worldwide.

According to Panviva CEO Ted Gannan, “We consider our inclusion in the Gartner Hype Cycle Reports to be confirmation of our founding mission—which was to transform business by empowering users in complex online work environments. Our customers increase capacity using existing staff, improve accuracy and speed and raise customer satisfaction to the highest possible levels. We are very pleased with what we have helped them accomplish and look forward to an exciting future of even more innovation.”

Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Panviva

Panviva is the originator of Business Process Guidance, and the developer of SupportPoint, the world’s leading Business Process Guidance system. Over 200,000 users across 37 countries rely on SupportPoint daily to guide them through complex processes and systems in real time. Panviva’s customers reduce task handling times, error rates and compliance issues; increase staff capacity and agility; cut training times and operational costs; and achieve the very highest levels of satisfaction for customer service. Among Panviva’s customers are BUPA, Blue Cross, Medibank Private, HBF, Health New England, AvMed, Gundersen Health Systems, St Mary’s Health Plans, BT, Colt, Foxtel, EXL Services, Stellar BPO, National Australia Bank, ANZ Bank and Westpac.

Read the full story at http://www.prweb.com/releases/2013/9/prweb11080015.htm.


'/>"/>
Source: PRWeb
Copyright©2012 Vocus, Inc.
All rights reserved

Related medicine news :

1. Panviva Sponsors New Resource for Customer Service Organizations Within US Health Plans: http://www.csihp.com
2. EnviroTextile’s Hemp Products Listed with USDA Biopreferred Program
3. Marijuana Businesses No Longer Blacklisted From Marketing
4. Summit Medical Group Physicians Listed as Super Doctors
5. Best Fat Burners 2013 are Now Listed on Kaishon.com
6. Dr. Derek Kaelin, DDS Listed Among Springfield’s Best Dentists in 2013
7. Almost Heaven Saunas Listed in Martha Stewart’s "American Made" Contest
8. Breast cancer patients with positive ultrasound guided axillary node biopsy need dissection
9. 6 month follow-up of patients with benign MRI-guided breast biopsies may not be necessary
10. Progress in ultrasound-guided surgery may improve breast cancer treatment
11. Prostate cancer now detectable by imaging-guided biopsy
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:2/8/2016)... Park, KS (PRWEB) , ... February 08, 2016 , ... ... a leader in Mole removal products. , Moles are derived from a cluster of ... appear in all the wrong places and create a lifetime of embarrassment. Historically, ...
(Date:2/8/2016)... ... , ... Guruji Mahendra Kumar Trivedi is offering 3 days of accelerated personal ... birthday on February 10th. During this time, people can achieve better health, greater ... people from over 40 different countries as an “ordinary man with an extraordinary gift.” ...
(Date:2/8/2016)... ... ... According to research by the National Association of Dental ... certified or obtain continuing education. To increase patient awareness of the lack of ... to inform dentists and patients about the possible lack of skills and knowledge ...
(Date:2/7/2016)... (PRWEB) , ... February 07, 2016 , ... Women's Excellence ... National Wear Red Day. National Wear Red Day is the first Friday each ... Heart disease and stroke cause 1 in 3 deaths among women each year – ...
(Date:2/7/2016)... AZ (PRWEB) , ... February 07, 2016 , ... ... Neck and Facial Plastics, has added Kybella® to his medical and surgical expertise. ... a newly approved FDA injectable medication used as a non-surgical alternative for reduction ...
Breaking Medicine News(10 mins):
(Date:2/8/2016)... India , February 8, 2016 ... a new market research report "Ablation Technologies Market by ... (Csardiovascular, Cancer, Pain Management, Cosmetic Surgery, Ophthalmology, Gynecology) - ... studies the global market over the forecast period of ... $4.44 Billion by 2020, at CAGR of 10.5% from ...
(Date:2/8/2016)... Kan. , Feb. 8, 2016 /PRNewswire/ ... organization that formerly specialized in the development ... recently announced that it has divided its ... Capital. While Nueterra Capital will continue the ... services, NueHealth will operate a national system ...
(Date:2/8/2016)... , Feb. 8, 2016  A research team ... scientists has discovered details of how the abnormal breakage ... a particularly aggressive form of acute lymphoblastic leukemia (ALL). ... which genetic mutations trigger overproduction of immature cells, called ... The discoveries of the malfunction underlying the type called ...
Breaking Medicine Technology: