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Pangea Communications and FaxBack Extend Their Alliance to Streamline Least Cost Routing and Enhance the Reliability of VoIP-Fax

Pangea Powers its Global Fax Network with FaxBack's VoIP Fax Technology and New HTTPS Platform

Tigard, OR and Salem, OR (PRWEB) September 23, 2009 -- Pangea Communications, a global Internet fax network, solution and service provider, and FaxBack, a leading provider of reliable VoIP Fax solutions for SMB, enterprise and carrier applications, today announced a technology partnership, where FaxBack VoIP fax solutions are integrated with Pangea's flagship fax solution, Concert, to help drive the backend fax technology that powers Pangea's distributed worldwide global fax network. This alliance enables Pangea to become the world's largest and most efficient network for the delivery of international faxes.

Pangea's Global Fax Network is used by ISPs, VoIP providers, ITSPs, CLECs, Telcos and other service providers to easily and inexpensively add branded VoIP fax services into their portfolio, in a manner that increases revenue, reduces customer churn, and enhances the bottom line.

Pangea and FaxBack have worked together for several years, as FaxBack's core VoIP fax technology has helped power Pangea's global fax network. Today, the companies have extended their partnership to enable Pangea to use SIP T.38 and FaxBack's new HTTPS Fax Platform in any network environment, to efficiently optimize fax delivery, using least cost routing and other techniques.

FaxBack was the only partner that can deliver the core VoIP fax technology capable of addressing Pangea's requirements - for a scalable, high density global fax network that could provide the reliability of a traditional PSTN fax, over any network topography. And FaxBack's award-winning technology also came at a price point that enabled Pangea to remain competitive in the wholesale market.

"FaxBack is an ideal partner in the fax business and we're very pleased with the relationship," said Dean Etzel, President of Pangea Communications. "We're looking forward to deploying FaxBack's new Fax ATA technology, where all the timing sensitive aspects of VoIP fax are integrated into a simple ATA device that allows our customers to seamlessly use fax machines with VoIP. Our customers are demanding this and we're excited to provide it to them."

"Pangea's massive Fax network is used by a variety of successful operators around the world to incorporate VoIP fax into their communications solutions, and we're proud of the fact that Pangea leverages our technology to help power its global network," said Brian Keep, Director of Marketing for FaxBack. "We're looking forward to working with Pangea to help their customers deliver world class VoIP Fax solutions."    

For more information on partnering opportunities with FaxBack, please visit

About FaxBack:
With over 25 years in the fax industry, FaxBack is a leading VoIP fax technology company specializing in the engineering and development of class-leading fax-drivers and fax-server software solutions that fully integrate fax with VoIP networks, phone systems and VoIP provider offerings. FaxBack offers a complete range of VoIP fax solutions for small-medium business, enterprise and VoIP providers and carriers. FaxBack's award winning NET SatisFAXtion VoIP fax server product line enables organizations to fully leverage their VoIP investment offering outstanding reliability and quality in a scalable, easy-to-use package.

About Pangea Communications:
Pangea Communications is a pioneer in the Internet fax business with more than 12 years experience dedicated to this market. In that time, Pangea's flagship fax solution, Concert, and its hosted solution, Virtual Fax Reseller, have seen billions of fax pages sent or received, domestically and through the Pangea Global Network. Pangea is committed to high customer satisfaction and consistently delivered high service levels to its partners. Dean Etzel, President of Pangea Communications, is a 20 year telecommunications industry veteran with a passion for excellence. For additional information, please visit:

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Source: PRWeb
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