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Palisade Systems DLP Technology Deployed by Gibson General Hospital to Protect Electronic Medical Records
Date:4/22/2009

e installation, Rausch discovered a notification indicating that an ICQ message (a form of online instant messaging) had been sent by the hospital's email server system to an outside IP address. Since Gibson General's IT staff doesn't use ICQ, Rausch and his IT support staff immediately began running reports from PacketSure and researched the destination IP address. They found that the IP address belonged to a company based out of India. Additionally, they discovered that the email server was frequenting websites from Russia that utilized ICQ Messaging, and the PacketSure reports showed that a huge amount of data in small packets was being pumped out of the hospital's server and sent to servers all over the world, indicating that the hackers were trying to use Gibson General's network as an email relay station to disseminate spam emails.

The hackers had already created two "users" on the network's email server - a potential data breach and HIPAA violation nightmare. Because of the early detection thanks to Palisade Systems' PacketSure, Rausch and his staff turned on the appliance's blocking feature, which immediately stopped the transmission of data outside the network, thus preventing the leaking of their patients' sensitive data.

"If PacketSure hadn't been installed on our network monitoring our outbound communications at the time of the hack, our customers' most sensitive data - their personal medical records - could have been compromised. It turned a potential serious issue into a non-event," said Steve Rausch. "PacketSure's great performance in detecting and remedying the hack, as well as additional features, such as the data-at-rest module we're preparing to deploy, make it a perfect fit for a healthcare organization."

"Gibson General's experiences are a great example of how PacketSure is the industry's most highly customizable DLP solution that's ideally suited to the diverse needs of the SMB market," said
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SOURCE Palisade Systems, Inc.
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