Hong Kong (PRWEB) May 30, 2013
Hoping to revolutionise client experience, Pacific Prime and Allianz Worldwide Care have collaborated together to offer a Straight Through Processing service for Pacific Prime clients paired with Allianz Worldwide Care policies.
This instant processing web-portal will enhance the entire application process and will allow instant policy confirmation and certification upon application for fully medically underwritten plans.
Pacific Prime and Allianz Worldwide Care have worked closely for over 10 years now, constantly finding ways to improve their services to their clients and this latest offer will undoubtedly strengthen the relationship between the two companies. Furthermore, Pacific Prime clients will be the first brokered clients to experience the fastest processing system currently available.
Allianz Worldwide Care previously offered an exceptionally fast processing system to their clients but after Maria Loughran, Broker Relationship manager for Individual Business at Allianz Worldwide Care and Owen Ryan, CCO at Pacific Prime, discussed how the two companies could further benefit one another, the new processing system was developed.
The Straight Through Processing system is an online portal that will enable the administration departments from both companies to work closely together and significantly shorten the application process. Furthermore, in regard to new applicants, instant confirmation of cover will be readily available where no further additional underwriting analysis is required.
Previously, it could have taken up to three days for policy certificates to be returned to clients but with the new system, Pacific Prime expects clients will receive certificates and confirmation within 15 minutes of Allianz Worldwide Care receiving an application.
"Normally, large insurers struggle to process the high volume of applications they receive efficiently but with instant confirmation now available through the new online system, this will reinforce Allianz Worldwide Care’s position as a market leader in the international private medical insurance sector,” commented Jason Armer, Team leader at Pacific Prime.
Pacific Prime are pleased that Allianz Worldwide Care are making the changes necessary to meet the demands of the modern market and believe that the commitment of both companies will provide clients with the best user experience possible.
Read the full story at http://www.prweb.com/releases/allianz-worldwide-care/enhance-client-experience/prweb10778549.htm.
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