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PROGNOSIS Extends its Popular IP Telephony Management Software to Support Nortel Environments

ORLANDO, Fla., March 18 /PRNewswire/-- VoiceCon 2008, Integrated Research (ASX: IRI), developers of PROGNOSIS performance monitoring and management solutions, today announced the official launch of support for Nortel IP communications technology through version 9.5 of its market-leading PROGNOSIS IP Telephony Manager software.

This expanded functionality now means that PROGNOSIS is the only specialized IP telephony management solution on the market supporting multi- vendor environments where Nortel, Avaya and Cisco systems co-exist. Filling a gap not covered by traditional PBX administration, network management and event management tools, PROGNOSIS has become the provider of choice for the world's largest enterprises and service providers since its introduction in 2000.

This new development gives PROGNOSIS an opportunity to address the combined install base for the world's 3 largest enterprise IP telephony vendors: Cisco, Avaya and Nortel. It also provides a highly attractive solution for the increasing number of large organizations faced with the challenge of managing a multi-vendor deployment.

"Many organizations are supporting multi-vendor IP-PBX systems to maintain vendor independence, or as a byproduct of the inheritance of legacy systems," said Mark Brayan, CEO of Integrated Research. "We have a management tool that gives a single, unified view across an organization's entire IP telephony environment. By adding Nortel, we can now support more customers and gain access to a new set of market opportunities."

Product Manager for IP telephony, John Dunne and his team will be on hand at VoiceCon 2008 in Orlando to demonstrate the latest version of PROGNOSIS and provide further information on this new development.


For homogeneous Nortel environments, PROGNOSIS IP Telephony Manager 9.5 provides real-time monitoring and management in critical areas such as voice quality, device status and utilization as well as system performance and fault notification.

The benefit of using PROGNOSIS in a mixed Nortel environment with Avaya and/or Cisco is that operations staff are given a single, unified view across all their disparate IP telephony environments. PROGNOSIS also eliminates the cost prohibitive exercise of procuring and maintaining multiple IP telephony management tools as well as reducing staff training times.

MSP clients benefit by being able to extend a common service-level offering to all of their customers, regardless of their IP communication platform.


PROGNOSIS IP Telephony Manager 9.5 supports Nortel CS1000 models E, S and M running Communication Server 4.0, 4.5 or 5.0.


PROGNOSIS IP Telephony Manager 9.5 is priced on a per-phone basis for both enterprise and managed service provider customers. List pricing begins at $50 per phone with discounts applied based on volume and duration of the license term.

About PROGNOSIS and Integrated Research

Integrated Research (ASX: IRI) - the people behind PROGNOSIS - is a publicly listed software company with a 20-year heritage of providing precise performance monitoring solutions for business-critical computing and IP telephony environments.

The company services customers in more than 50 countries through direct sales offices in the USA, Europe and Australia, and via a global channel- driven distribution network.

Customers include the world's largest bank, telecommunications company, stock exchange and computer hardware manufacturer.
For more information visit the PROGNOSIS website:

Media contact:

Belinda York

Vice President Global Marketing

PROGNOSIS - by Integrated Research

t: +61 (2) 9921 1565



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