Navigation Links
Out of hours doctors reluctant to do home visits, say patients
Date:11/29/2007

Researchers at the Peninsula Medical School in the South West of England have completed research suggesting that patients feel that doctors providing out of hours services in primary care are reluctant to do home visits.

Researchers held group discussions and carried out telephone interviews with 27 patients who had recently used one of three services providing general practice cover in the evenings and weekends in England.

Under the GP contract, which came into effect in 2004, family doctors can opt out of providing care out of hours.

Instead, patients are redirected to dedicated services, which may offer telephone advice, home visits, or an appointment at a treatment centre.

Two of the services covered up to 300,000 people in three primary care trusts, while one covered almost one million people from eight primary care trusts.

Once patients had got through and had actually spoken to a healthcare professional, they were generally happy with the quality of service they received.

But many said they were uncertain as to the appropriateness of their call or even how the service worked.

Half said they felt guilty about calling amid fears that they might be wasting the doctors time or abusing the system.

They assumed that these services had too few staff covering too wide an area and were often misused by people with minor complaints

Patients were most worried by the slow speed with which they felt cases were handled and the time it took before they were called back or a home visit was made.

Some complained that they didnt know whether to carry on waiting or seek emergency care, particularly if they were in pain or distress.

Patients thought that the non-medically qualified call handlers did not always understand the urgency of a situation, and suggested that someone with medical knowledge should be the first point of contact

Patients also felt that doctors were reluctant to carry out home visits, with many saying that the services discouraged these in favour of getting the patient to come in to a treatment centre.

Picking up medicines out of hours also posed problems, particularly for those in rural areas, or those that did not have a car.

Around 13% of people in England use an out of hours service, say the authors, and most of them tend to be young children, the elderly and people with complex health needs.

Building on their research, the researchers have also developed a questionnaire which, they propose, should be widely used in monitoring patients experience of out of hours care.


'/>"/>

Contact: Andrew Gould
media@pr-works.co.uk
01-392-686-107
The Peninsula College of Medicine and Dentistry
Source:Eurekalert

Related medicine news :

1. Limiting Residents Hours Has Little Impact on Patient Mortality
2. Study finds limiting work hours for surgical residents enhances training
3. New Device for Clearing Blocked Arteries in the Legs Receives FDA Clearance for Peripheral Use - Procedures Performed Across the US Within First 48 Hours
4. Crossfit Workout Challenge Raises Over $500,000 in Four Hours for Athletes for a Cure
5. Pelosi: In 48 Hours, Congress Must Choose Between Meeting the Needs of Americas Children or Not
6. UK junior doctors gaining less experience of common procedures
7. Doctors Often Miss High Blood Pressure in Kids
8. One-fourth of HIV patients believe their doctors stigmatize them
9. Annual flu shot cuts need for doctors visits, hospitalization among children
10. Teens need to see their doctors more often
11. Doctors and medical ethicist discuss whether doctors should participate in capital punishment
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:6/24/2016)... ... June 24, 2016 , ... ... feeding the Frederick area economy by obtaining investment capital for emerging technology companies. ... 2½ years that have already resulted in more than a million dollars of ...
(Date:6/24/2016)... ... June 24, 2016 , ... Finally, a bruise cream that really ... cream can be incorporated into the post-surgical treatment plans of a variety of other ... dermaka cream is very effective for bruising and causes a rapid resolution of bruising ...
(Date:6/24/2016)... ... June 24, 2016 , ... Dr. Seema Daulat, a native Texan and University ... Lamar location as of July 13, 2016. , Dr. Daulat earned her Doctorate of ... she regularly volunteered at the Agape Clinic serving Dallas’ underprivileged community. , Following medical ...
(Date:6/23/2016)... ... 23, 2016 , ... SyncDog, Inc. , the leading ... is featured in the current issue of Silicon Review magazine. Silicon ... technology solutions and features them in their magazine. The magazine allows top-level executives ...
(Date:6/23/2016)... ... 23, 2016 , ... The U.S. Supreme Court decision on immigration has significant ... The Senior Citizens League (TSCL) . “President Obama’s executive actions on immigration would ... who worked in this country illegally, even though the newly - issued green cards ...
Breaking Medicine News(10 mins):
(Date:6/24/2016)... 2016  Arkis BioSciences, a leading innovator in ... durable cerebrospinal fluid treatments, today announced it has ... is led by Innova Memphis, followed by Angel ... investors.  Arkis, new financing will accelerate the commercialization ... release of its in-licensed Endexo® technology. ...
(Date:6/23/2016)... BEVERLY HILLS, Calif. , June 23, 2016 ... faced the many challenges of the current process. Many of ... option because of the technical difficulties and high laboratory costs ... would have to offer it at such a high cost ... to afford it. Dr. Parsa Zadeh , ...
(Date:6/23/2016)... 2016 Roche (SIX: RO, ROG; OTCQX: RHHBY) ... Elecsys BRAHMS PCT (procalcitonin) assay as a dedicated testing ... With this clearance, Roche is the first IVD company ... for sepsis risk assessment and management. PCT ... PCT levels in blood can aid clinicians in assessing ...
Breaking Medicine Technology: