Navigation Links
Out of hours doctors reluctant to do home visits, say patients
Date:11/29/2007

Researchers at the Peninsula Medical School in the South West of England have completed research suggesting that patients feel that doctors providing out of hours services in primary care are reluctant to do home visits.

Researchers held group discussions and carried out telephone interviews with 27 patients who had recently used one of three services providing general practice cover in the evenings and weekends in England.

Under the GP contract, which came into effect in 2004, family doctors can opt out of providing care out of hours.

Instead, patients are redirected to dedicated services, which may offer telephone advice, home visits, or an appointment at a treatment centre.

Two of the services covered up to 300,000 people in three primary care trusts, while one covered almost one million people from eight primary care trusts.

Once patients had got through and had actually spoken to a healthcare professional, they were generally happy with the quality of service they received.

But many said they were uncertain as to the appropriateness of their call or even how the service worked.

Half said they felt guilty about calling amid fears that they might be wasting the doctors time or abusing the system.

They assumed that these services had too few staff covering too wide an area and were often misused by people with minor complaints

Patients were most worried by the slow speed with which they felt cases were handled and the time it took before they were called back or a home visit was made.

Some complained that they didnt know whether to carry on waiting or seek emergency care, particularly if they were in pain or distress.

Patients thought that the non-medically qualified call handlers did not always understand the urgency of a situation, and suggested that someone with medical knowledge should be the first point of contact

Patients also felt that doctors were reluctant to carry out home visits, with many saying that the services discouraged these in favour of getting the patient to come in to a treatment centre.

Picking up medicines out of hours also posed problems, particularly for those in rural areas, or those that did not have a car.

Around 13% of people in England use an out of hours service, say the authors, and most of them tend to be young children, the elderly and people with complex health needs.

Building on their research, the researchers have also developed a questionnaire which, they propose, should be widely used in monitoring patients experience of out of hours care.


'/>"/>

Contact: Andrew Gould
media@pr-works.co.uk
01-392-686-107
The Peninsula College of Medicine and Dentistry
Source:Eurekalert

Related medicine news :

1. Limiting Residents Hours Has Little Impact on Patient Mortality
2. Study finds limiting work hours for surgical residents enhances training
3. New Device for Clearing Blocked Arteries in the Legs Receives FDA Clearance for Peripheral Use - Procedures Performed Across the US Within First 48 Hours
4. Crossfit Workout Challenge Raises Over $500,000 in Four Hours for Athletes for a Cure
5. Pelosi: In 48 Hours, Congress Must Choose Between Meeting the Needs of Americas Children or Not
6. UK junior doctors gaining less experience of common procedures
7. Doctors Often Miss High Blood Pressure in Kids
8. One-fourth of HIV patients believe their doctors stigmatize them
9. Annual flu shot cuts need for doctors visits, hospitalization among children
10. Teens need to see their doctors more often
11. Doctors and medical ethicist discuss whether doctors should participate in capital punishment
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:9/20/2017)... ... September 20, 2017 , ... In just a short time ... already been receiving positive feedback from customers trying the product for the first time, ... Brain Booster was developed by neurosurgeon Shawn Moore, MD, for everyone from athletes at ...
(Date:9/20/2017)... ... ... The Centers for Medicare and Medicaid Services (CMS) stated in the Inpatient ... Worksheet S-10 to distribute Disproportionate Share Hospital (DSH) Uncompensated Care Payments over the next ... on October 17, 2017 at 2 P.M. EST and uncover how you can prepare ...
(Date:9/20/2017)... ... September 20, 2017 , ... ... feel good program from Leany Greeny delivers positive results in just three weeks. ... health and kickstart the metabolism. Fitting seamlessly into hectic work and family schedules, ...
(Date:9/20/2017)... ... September 20, 2017 , ... “Finn Mouseson”: follows the exciting ... an average life. This mouse sets out on a journey that will show that ... is the creation of newly published author and illustrator, Melody Gersonde-Mickelson, who has earned ...
(Date:9/20/2017)... (PRWEB) , ... September 20, 2017 , ... “Psalms of ... give peace of mind and move the readers one step closer to God. “Psalms ... has realized that his mistakes that have been made within his life are the ...
Breaking Medicine News(10 mins):
(Date:9/6/2017)... , Sept. 6, 2017 NeuroRx, a clinical ... Suicidal Ideation and Behavior (ASIB), has been granted Fast Track ... sequential therapy of NRX-100 (ketamine HCl) followed by NRX-101 (D-cycloserine ... a pivotal trial of this sequential therapy targeting patients who ... 1 ...
(Date:9/5/2017)... , Sept. 5, 2017  Just 18 months ... Insight is pleased to announce the appointment of three ... Tammy Wynne , Dominic Jones-Phillips and ... industry. Tammy ... team of market access writers. She has over ten ...
(Date:8/31/2017)... PM360,s annual Innovations Issue, published in ... innovations happening across the industry. Established six years ago, ... providing a comprehensive look at the newest and most ... innovative companies, startups, divisions, products, services, and strategies from ... "Everyone in this industry wants to do better—in all ...
Breaking Medicine Technology: