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Ortho Clinical Diagnostics Launches 24-Hour Remote Monitoring Center
Date:7/21/2009

eatures provided by e-Connectivity((TM) )technology include:

  • Automatic two-way data exchange provides the ability to automatically send and receive data securely from the technical support team at the Remote Monitoring Center.
  • Assay and equipment predictive alerts are automatically sent to the technical support team when specific events or statistical trends have been observed.
  • Remote diagnostic operation allows the technical support team to access the instrument remotely, with oversight from the instrument operator, so that technical challenges can be solved more efficiently.
  • System upgrades can be performed so the VITROS((R)) Systems are running as efficiently as possible with the newest available technology.

e-Connectivity((TM) )technology is available to customers using VITROS((R)) Systems, including: the VITROS((R)) 5600 Integrated System, the VITROS((R)) 3600 Immunodiagnostic System, the VITROS((R)) 5,1 and the VITROS((R)) ECi/ECiQ.

Data exchanged via e-Connectivity((TM)) is securely encrypted, protecting valuable and confidential patient information. e-Connnectivity((TM)) operates on a secure Virtual Private Network (VPN), which means data is not exposed directly to the Internet.

The VPN analyzer has a non-routable, pre-assigned IP address that can only communicate with Ortho Clinical Diagnostics servers. The customer also retains full control of the data, as Ortho Clinical Diagnostics cannot access the customer's network through the connection.

About Ortho Clinical Diagnostics

Ortho-Clinical Diagnostics, Inc., a Johnson & Johnson company, delivers the high quality in vitro diagnostic products that give healthcare professionals aro
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SOURCE Ortho Clinical Diagnostics
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