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Ortho Clinical Diagnostics Launches 24-Hour Remote Monitoring Center
Date:7/21/2009

RARITAN, N.J., July 21 /PRNewswire/ -- Ortho Clinical Diagnostics today announced the launch of its Remote Monitoring Center, the first 24-7 central command center in the in vitro diagnostic industry that continuously tracks the condition of laboratory instrument performance. Using proprietary remote diagnostic tools leveraging more than 30 years of field engineering experience, the Remote Monitoring Center helps customers identify specific service needs up to 30 days in advance. This innovative service detects and predicts potential instrument problems before they interrupt the ability of the laboratory to deliver quality test results. With the Remote Monitoring Center, Ortho Clinical Diagnostics fundamentally changes the way laboratories manage and maintain instruments so they can deliver timely and accurate results to physicians and patients.

To view the Multimedia News Release, go to http://www.prhealthnews.com/press/ortho-clinical-diagnostics/remote-monitoring-center/.

The Remote Monitoring Center uses proprietary e-Connectivity((TM)) technology to continuously track a steady stream of data sent by the instrument on its performance. This state-of-the-art, secure, two-way broadband Internet connection allows Ortho Clinical Diagnostics technical support specialists and engineers to perform remote system analysis, as well as monitor, review and upgrade system configuration, data and performance information. This remote diagnostic capability also allows Ortho Clinical Diagnostics technical specialists and engineers to diagnose issues remotely and, when required, schedule service at a customer's convenience, allowing laboratories
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SOURCE Ortho Clinical Diagnostics
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