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Online messaging delivers follow-up care for depression
Date:3/16/2011

we've wasted a half hour on playing 'phone tag,'" Dr. Simon said. Unlike phone calls, online messages require no simultaneous live contact, so they may boost the convenience and affordability of follow-up care. He and his colleagues have found that secure, asynchronous messages within Group Health's existing electronic medical record can improve care of chronic conditionsand that patients being treated for depression are particularly likely to use online communication with their health care providers.

"We worried that patients might need live voice contact in real time to be understood and feel supported," Dr. Simon said. "But this online care management helped these patients, even though they never met the trained psychiatric nurse in person or talked with her on the phone. And because she spent only one hour per patient to deliver this intervention, it promises to make high-quality depression care more affordable."


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Contact: Rebecca Hughes
hughes.r@ghc.org
206-287-2055
Group Health Research Institute
Source:Eurekalert  

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