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Online guide helps health organizations adopt electronic health records
Date:12/14/2011

A new online guide is available from the U.S. Agency for Healthcare Research and Quality to help hospitals and other health care organizations anticipate, avoid and address problems that can occur when adopting and using electronic health records.

The free tool, called the "Unintended Consequences Guide," was created to provide practical troubleshooting knowledge and resources. Experts from the RAND Corporation, the University of Pennsylvania School of Medicine, Kaiser Permanente-Colorado and the American Health Information Management Association Foundation created the guide. The work was supported by a contract from the Agency for Healthcare Research and Quality.

The guide can be found at www.ucguide.org.

"The goal is to provide administrators, technology officers and health care providers with information that will help them successfully adopt and use electronic health records," said Spencer Jones, an information scientist at RAND and a co-author of the guide. "Moving from paper records to electronic records is a major undertaking and the 'Unintended Consequences Guide' is an essential tool to help that migration."

"One of the purposes in funding this effort was to help health IT implementers understand the interactions between humans and technology that are often the source of unintended consequences," said Michael Harrison, a senior social scientist with the Agency for Healthcare Research and Quality and a collaborator on the guide.

"Having recently completed the largest civilian roll out of a national electronic health record system in the United States, we want to share our knowledge about implementation and how electronic records can transform health care delivery," said Dr. Ted Palen of the Kaiser Permanente-Colorado Institute for Health Research.

Use of electronic health records is growing rapidly among hospitals and other health care providers in the United Stat
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Contact: Warren Robak
robak@rand.org
310-451-6913
RAND Corporation
Source:Eurekalert

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