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Online Health Coach Training Announced by Leading Clinical Health Coach Organization

Des Moines, IA (PRWEB) March 13, 2013

Iowa Chronic Care Consortium (ICCC), a clinically focused population health organization dedicated to health promotion and chronic care management strategies, has extended its proven Clinical Health Coach® curriculum to enable ACOs, PCMHs, health plans, hospitals, health systems and other care delivery channels to train their patient-facing staff on effective clinical health coaching. ICCC is pleased to announce the launch of Clinical Health Coach online to address the request of many clinics and healthcare organizations across the US that require a cost-efficient and trusted training program to re-tool their workforce for the future of healthcare delivery. Clinical Health Coach online clients can now ensure that care teams are using an evidence-based coaching methodology that supports patient-centered coordinated care across the enterprise, conveniently and cost-effectively.

“Training is critical, especially as we engage with our patients. The investment that we’ve made in health coaches returns better patient outcomes and several dollars for each dollar invested in the position,” noted Steve Eckstat, DO, CEO Mercy Clinics Inc, “As a part of the health care team, our health coaches offload physician time, increase encounter revenue, contribute to pay-for-performance metrics, and help keep our patients on track.”

Clinical health coaching is fundamental to bending the health care cost curve, improving patient engagement, adherence, and ultimately health behavior change that results in improved outcomes and lower cost of care. In both fee-for-service settings and performance-based care delivery models (e.g. ACOs, PCMHs, P4P programs and other shared savings contracting), effective health coaching is instrumental to delivering effective care, and it contributes significantly across the range of parameters that make up CMS Stars and HEDIS scoring.

“We are excited to make our CHC training program available to health care professionals on-demand. The timing coincides nicely with healthcare’s recognition that an engaged and activated patient is the most important ingredient in patient care. Empathetic health coaching and planning toward self-care is the best way to facilitate that,” said Dr. Bill Appelgate, Executive Director of the ICCC.

CHC Online is designed for individuals and healthcare organizations looking to improve the health outcomes of their patients by actively engaging them in self-management support and providing them true patient-centered care. The program includes Internet-based, self-paced courseware, live telephonic practice and feedback session, continuing education credits and CHC certificate of competency. To learn more about the program, visit

The Iowa Chronic Care Consortium (ICCC), founded in 2002, is a not-for-profit, population health consulting, training and planning organization. Its mission is to build capacity with other organizations to deliver effective, personalized health improvement and chronic care strategies that reduce the burden of chronic conditions. To learn more about ICCC and our Clinical Health Coach® training programs, please visit us at

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