Navigation Links
Oakwood Southshore Earns Prestigious Press Ganey Award
Date:12/24/2013

Trenton, MI (PRWEB) December 24, 2013

A focus on the patient experience has paid off at the Oakwood Southshore Medical Center.

The Ambulatory Surgery and Surgery Center at the Trenton hospital were honored with the Guardian of Excellence Award from Press Ganey; the prestigious award honors hospitals and health care organizations that have achieved the 95th percentile in patient satisfaction, employee engagement and clinical quality performance.

“We are very proud of and humbled by this recognition,” said Edith Hughes, division president of Oakwood Southshore Medical Center. “This is validation of the hard work our team puts in every day to provide the highest quality care to our patients, and a reflection of the compassion we feel about the people who trust us with their care.”

The Guardian of Excellence award is given annually to the top performing organizations on the basis of extraordinary achievement. This award recognizes clients who have maintained consistently high levels of excellence in patient satisfaction, employee engagement, physician engagement or clinical quality performance.

Nearly a decade ago, Oakwood embarked on the Southshore Promise campaign, a commitment to the community that pledged a substantial investment to expand and update the hospital and improve and increase the services offered there in a way that fully embraced Oakwood’s core values of compassion, respect, excellence, diversity and ownership. Through service excellence tactics such as patient rounding, follow up phone calls and employee recognition, leadership at the hospital improved the patient experience.

“We really dedicated ourselves to perfecting the patient experience,” said Ronnie Walker, director of surgical services at OSMC. “Everybody had a role in this. It’s become part of our daily culture.”

CUTLINE: A focus on the patient experience helped the staff at the surgical services center at Oakwood Southshore Medical Center in Trenton earn the prestigious Guardians of Excellence award from Press Ganey.

Read the full story at http://www.prweb.com/releases/2013/12/prweb11445637.htm.


'/>"/>
Source: PRWeb
Copyright©2012 Vocus, Inc.
All rights reserved

Related medicine news :

1. Oakwood Medical Avatar Brings Personalized Health Info to Mobile Devices
2. Oakwood Healthcare Nurse Trina Miller and Six of Her Nursing Colleagues Lose More Than 500 Pounds on ABC's Extreme Weight Loss
3. Detroit Institute of Arts Partners with Oakwood Healthcare on Video of Artworks for Patient Rooms, Program Offers Pleasant Diversion from Stressful Circumstances
4. As Risperdal Lawsuits Move Forward, Wright & Schulte LLC Learns of Bid to Keep Clinical Studies Sealed in Pennsylvania Risperdal Litigation
5. Living Well Assisted Living at Home Earns Home Care Pulse Certification
6. Arthritis Remedy Earns Best 5-Star Rating for 2013 from TopConsumerReviews.com
7. New Lipitor Diabetes Lawsuit Alleges Statin Drug Caused Woman to Develop Type 2 Diabetes, Learns Wright & Schulte LLC
8. Difficult dance steps: Team learns how membrane transporter moves
9. Clarity Quest Marketing Earns Bing Ads Accredited Professional Recognition from Microsoft
10. BMA Management Affordable Assisted Living Community Earns Deficiency-Free Survey From State Department
11. Dr. Michael Ho Earns 2013 ERA Moxie Award Nomination for Best Male Presenter
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:10/13/2017)... ... October 13, 2017 , ... Global Healthcare Management’s 4th Annual Kids Fun ... NJ. This free event, sponsored by Global Healthcare Management’s CEO, Jon Letko, is ... is geared towards children of all ages; it is a non-competitive, non-timed event, which ...
(Date:10/13/2017)... ... 13, 2017 , ... Talented host, actor Rob Lowe, is ... a new episode of "Success Files," which is an award-winning educational program broadcasted ... each subject in-depth with passion and integrity. , Sciatica occurs when the sciatic ...
(Date:10/13/2017)... ... 2017 , ... “The Journey: From the Mountains to the Mission Field”: the ... in the Philippines. “The Journey: From the Mountains to the Mission Field” is the ... She has taught all ages and currently teaches a class of ladies at her ...
(Date:10/12/2017)... ... October 12, 2017 , ... First Healthcare Compliance ... management, will showcase a range of technology and learning solutions at the 68th ... and Expo to be held October 14–18, 2017 at the Mandalay Bay Resort ...
(Date:10/12/2017)... LA (PRWEB) , ... October 12, 2017 , ... Planet ... in the U.S., announced today its plans to open a flagship location in Covington, ... occupy the former Rooms To Go store next to Office Depot in the Holiday ...
Breaking Medicine News(10 mins):
(Date:10/11/2017)... Oct. 11, 2017  Hill-Rom Holdings, Inc. ("Hill-Rom") (NYSE: ... facility in Las Piedras, Puerto Rico ... blades. Following ... facility sustained minor structural damage, temporary loss of power ... have been completed, manufacturing operations have resumed, and the ...
(Date:10/4/2017)... Oct. 4, 2017  South Korean-based healthcare product Development ... aide "cprCUBE" on Kickstarter. The device will educate the ... arrests with better efficiency compared to the dated and ... feedback on efficacy of the compression for a more ... a goal to raise $5,000. ...
(Date:10/2/2017)... , Oct. 2, 2017  AllianceRx Walgreens Prime, the ... by Walgreens and pharmacy benefit manager Prime Therapeutics LLC ... brand, which included the unveiling of new signage at ... as well as at a few other company-owned facilities ... brand to patients, some of whom will begin to ...
Breaking Medicine Technology: