Navigation Links
Oakwood Southshore Earns Prestigious Press Ganey Award
Date:12/24/2013

Trenton, MI (PRWEB) December 24, 2013

A focus on the patient experience has paid off at the Oakwood Southshore Medical Center.

The Ambulatory Surgery and Surgery Center at the Trenton hospital were honored with the Guardian of Excellence Award from Press Ganey; the prestigious award honors hospitals and health care organizations that have achieved the 95th percentile in patient satisfaction, employee engagement and clinical quality performance.

“We are very proud of and humbled by this recognition,” said Edith Hughes, division president of Oakwood Southshore Medical Center. “This is validation of the hard work our team puts in every day to provide the highest quality care to our patients, and a reflection of the compassion we feel about the people who trust us with their care.”

The Guardian of Excellence award is given annually to the top performing organizations on the basis of extraordinary achievement. This award recognizes clients who have maintained consistently high levels of excellence in patient satisfaction, employee engagement, physician engagement or clinical quality performance.

Nearly a decade ago, Oakwood embarked on the Southshore Promise campaign, a commitment to the community that pledged a substantial investment to expand and update the hospital and improve and increase the services offered there in a way that fully embraced Oakwood’s core values of compassion, respect, excellence, diversity and ownership. Through service excellence tactics such as patient rounding, follow up phone calls and employee recognition, leadership at the hospital improved the patient experience.

“We really dedicated ourselves to perfecting the patient experience,” said Ronnie Walker, director of surgical services at OSMC. “Everybody had a role in this. It’s become part of our daily culture.”

CUTLINE: A focus on the patient experience helped the staff at the surgical services center at Oakwood Southshore Medical Center in Trenton earn the prestigious Guardians of Excellence award from Press Ganey.

Read the full story at http://www.prweb.com/releases/2013/12/prweb11445637.htm.


'/>"/>
Source: PRWeb
Copyright©2012 Vocus, Inc.
All rights reserved

Related medicine news :

1. Oakwood Medical Avatar Brings Personalized Health Info to Mobile Devices
2. Oakwood Healthcare Nurse Trina Miller and Six of Her Nursing Colleagues Lose More Than 500 Pounds on ABC's Extreme Weight Loss
3. Detroit Institute of Arts Partners with Oakwood Healthcare on Video of Artworks for Patient Rooms, Program Offers Pleasant Diversion from Stressful Circumstances
4. As Risperdal Lawsuits Move Forward, Wright & Schulte LLC Learns of Bid to Keep Clinical Studies Sealed in Pennsylvania Risperdal Litigation
5. Living Well Assisted Living at Home Earns Home Care Pulse Certification
6. Arthritis Remedy Earns Best 5-Star Rating for 2013 from TopConsumerReviews.com
7. New Lipitor Diabetes Lawsuit Alleges Statin Drug Caused Woman to Develop Type 2 Diabetes, Learns Wright & Schulte LLC
8. Difficult dance steps: Team learns how membrane transporter moves
9. Clarity Quest Marketing Earns Bing Ads Accredited Professional Recognition from Microsoft
10. BMA Management Affordable Assisted Living Community Earns Deficiency-Free Survey From State Department
11. Dr. Michael Ho Earns 2013 ERA Moxie Award Nomination for Best Male Presenter
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:2/24/2017)... ... 2017 , ... Houston dentist , Dr. Behzad Nazari, ... Center. Currently, patients can get single dental implants for $3,599 and All On ... more about these offers by contacting Antoine Dental Center. Both of these options ...
(Date:2/24/2017)... ... February 24, 2017 , ... Dr. ... has officially announced the appointment of Peter A. Bell, DO, MBA, HPF, FACOEP-dist., ... (LUCOM), beginning April 10. Dr. Bell comes to Liberty from the Ohio ...
(Date:2/24/2017)... ... ... Healthcare Associates of McKinney announced today that they have moved one ... 121, Suite 210, McKinney, Texas 75070. It is in the heart of the ... has grown, the need for more space has been paramount. This beautiful new ...
(Date:2/24/2017)... ... ... Yisrayl Hawkins, Pastor and Overseer at The House of Yahweh, has published a ... an astounding statement when he says that the entire Bible was written for the ... times so plainly that anyone should be able to see the time period. He ...
(Date:2/24/2017)... ... February 24, 2017 , ... ... specializes in thought leadership , media relations, social media, content marketing and ... will be powered through Act-On, an intuitive marketing automation platform. , Rosica will ...
Breaking Medicine News(10 mins):
(Date:2/24/2017)... N.C. , Feb. 24, 2017 ... exploring ways to increase their self-service capabilities to ... Care Providers (HCPs). New research from ... pharma organizations have developed self-service website portals where ... This is just one of many findings to ...
(Date:2/24/2017)... 24 février 2017 ITL Limited, ( ASX : ITD ), ... ravie d,annoncer les excellents résultats semestriels clos le 31 ... Une présentation complète « Résultats et mise à jour sur ... . Faits marquants ... 1,04 million $ ; en hausse de 104 %) ...
(Date:2/24/2017)... Medivir AB (Nasdaq Stockholm: MVIR) ... Board of Directors that will be submitted to the ... representatives of the company,s three largest shareholders at the ... accepted a seat on the Nomination Committee, and the ... Nomination Committee was as follows:  ...
Breaking Medicine Technology: