Navigation Links
Oakwood Southshore Earns Prestigious Press Ganey Award
Date:12/24/2013

Trenton, MI (PRWEB) December 24, 2013

A focus on the patient experience has paid off at the Oakwood Southshore Medical Center.

The Ambulatory Surgery and Surgery Center at the Trenton hospital were honored with the Guardian of Excellence Award from Press Ganey; the prestigious award honors hospitals and health care organizations that have achieved the 95th percentile in patient satisfaction, employee engagement and clinical quality performance.

“We are very proud of and humbled by this recognition,” said Edith Hughes, division president of Oakwood Southshore Medical Center. “This is validation of the hard work our team puts in every day to provide the highest quality care to our patients, and a reflection of the compassion we feel about the people who trust us with their care.”

The Guardian of Excellence award is given annually to the top performing organizations on the basis of extraordinary achievement. This award recognizes clients who have maintained consistently high levels of excellence in patient satisfaction, employee engagement, physician engagement or clinical quality performance.

Nearly a decade ago, Oakwood embarked on the Southshore Promise campaign, a commitment to the community that pledged a substantial investment to expand and update the hospital and improve and increase the services offered there in a way that fully embraced Oakwood’s core values of compassion, respect, excellence, diversity and ownership. Through service excellence tactics such as patient rounding, follow up phone calls and employee recognition, leadership at the hospital improved the patient experience.

“We really dedicated ourselves to perfecting the patient experience,” said Ronnie Walker, director of surgical services at OSMC. “Everybody had a role in this. It’s become part of our daily culture.”

CUTLINE: A focus on the patient experience helped the staff at the surgical services center at Oakwood Southshore Medical Center in Trenton earn the prestigious Guardians of Excellence award from Press Ganey.

Read the full story at http://www.prweb.com/releases/2013/12/prweb11445637.htm.


'/>"/>
Source: PRWeb
Copyright©2012 Vocus, Inc.
All rights reserved

Related medicine news :

1. Oakwood Medical Avatar Brings Personalized Health Info to Mobile Devices
2. Oakwood Healthcare Nurse Trina Miller and Six of Her Nursing Colleagues Lose More Than 500 Pounds on ABC's Extreme Weight Loss
3. Detroit Institute of Arts Partners with Oakwood Healthcare on Video of Artworks for Patient Rooms, Program Offers Pleasant Diversion from Stressful Circumstances
4. As Risperdal Lawsuits Move Forward, Wright & Schulte LLC Learns of Bid to Keep Clinical Studies Sealed in Pennsylvania Risperdal Litigation
5. Living Well Assisted Living at Home Earns Home Care Pulse Certification
6. Arthritis Remedy Earns Best 5-Star Rating for 2013 from TopConsumerReviews.com
7. New Lipitor Diabetes Lawsuit Alleges Statin Drug Caused Woman to Develop Type 2 Diabetes, Learns Wright & Schulte LLC
8. Difficult dance steps: Team learns how membrane transporter moves
9. Clarity Quest Marketing Earns Bing Ads Accredited Professional Recognition from Microsoft
10. BMA Management Affordable Assisted Living Community Earns Deficiency-Free Survey From State Department
11. Dr. Michael Ho Earns 2013 ERA Moxie Award Nomination for Best Male Presenter
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:6/25/2016)... FL (PRWEB) , ... June 25, 2016 , ... The temporary closing of Bruton Memorial ... Plant City Observer , brings up a new, often overlooked aspect of head lice: the ... closing for fumigation is not a common occurrence, but a necessary one in the event ...
(Date:6/25/2016)... ... , ... First Choice Emergency Room , the largest network of independent ... Director of its new Mesquite-Samuell Farm facility. , “We are pleased to announce ... Dr. James M. Muzzarelli, Executive Medical Director of First Choice Emergency Room. , ...
(Date:6/25/2016)... ... June 25, 2016 , ... ... recover from injury. Recently, he has implemented orthobiologic procedures as a method for ... is one of the first doctors to perform the treatment. Orthobiologics are substances ...
(Date:6/25/2016)... (PRWEB) , ... June 25, 2016 , ... Conventional wisdom ... of success. In terms of the latter, setting the bar too high can result ... more than just slow progress toward their goal. , Research from PsychTests.com ...
(Date:6/24/2016)... ... ... Those who have experienced traumatic events may suffer from a complex set of ... or alcohol abuse, as a coping mechanism. To avoid this pain and suffering, Serenity ... event. , Trauma sufferers tend to feel a range of emotions, from depression, guilt, ...
Breaking Medicine News(10 mins):
(Date:6/23/2016)... 23, 2016 Any dentist who has made an ... current process. Many of them do not even offer this ... and high laboratory costs involved. And those who ARE able ... such a high cost that the majority of today,s patients ... Parsa Zadeh , founder of Dental Evolutions Inc. and ...
(Date:6/23/2016)... 23, 2016  In a startling report released today, National ... by lacking a comprehensive, proven plan to eliminate prescription opioid overdoses. ... of how states are tackling the worst drug crisis in recorded ... – Kentucky , New Mexico ... . Of the 28 failing states, three – Michigan ...
(Date:6/23/2016)... , June 23, 2016 Research and ... Devices Medical Market Analysis 2016 - Forecast to 2022" ... The report contains up to date financial data derived ... Assessment of major trends with potential impact on the market ... of market segmentation which comprises of sub markets, regional and ...
Breaking Medicine Technology: