Navigation Links
Nursing Home Consumer, Workforce Satisfaction Reaches New Highs
Date:5/27/2009

Report identifies opportunities for improvement amidst high satisfaction levels

Wausau, WI (Vocus) May 27, 2009 -- Nursing home consumer satisfaction has reached its highest level since 2005, while workforce satisfaction is at its highest level since 2006 says a new report.

The 2008 National Survey of Consumer and Workforce Satisfaction in Nursing Homes released today by independent research firm My InnerView shows a majority (85%) of consumers report their satisfaction as either "excellent" or "good." Sixty-six (66) percent of employees recommend their facility as a place to work as either "excellent" or "good." These satisfaction levels are at their highest levels since My InnerView began conducting research on these trends in 2005, and have increased by three percentage points since 2007, yet the report shows that the workers most directly involved in patient care are the least satisfied employees.

Increases in survey participation have driven the size of the report's database to an all time high. Every year since 2005, the number of nursing homes participating in the voluntary surveys has increased -- reaching one in every three facilities in the United States as of 2008. According to the report, responses from 223,449 employees, 54,711 residents and 146,949 family members in 5,075 nursing facilities across the United States are included in the study.

"This is by far the largest database ever collected about the levels of satisfaction among residents, families and employees in America's nursing homes," said Neil Gulsvig, president, My InnerView. "This report is useful to consumers, providers and policymakers because it establishes important benchmarks about consumer and workforce satisfaction in the nation's nursing homes and increases transparency overall. The data allows nursing home leaders and public policy makers to more precisely target quality issues and workforce retention efforts."

Although satisfaction levels are high, the report states that job stress is a significant opportunity for leaders to address in order to improve nurse and nursing assistants' satisfaction, while meeting resident choices and preferences is one of the top priority items for improving resident and family satisfaction. Other highlights of the report include data that support the view of aligning financial incentives with organizational performance.

Copies of the 2008 National Survey of Consumer and Workforce Satisfaction in Nursing Homes, can be downloaded at www.myinnerview.com. For additional information, contact Elizabeth Knight at
(715) 848-2713 or eknight (at) myinnerview.com.

About My InnerView: By maintaining the senior care profession's largest database of customer and workforce satisfaction metrics, My InnerView is able to provide leaders in assisted living, senior housing, and skilled nursing professions with the information to properly align their operational practices to improve performance and business outcomes. My InnerView provides resources to more than 8,000 senior care providers across the nation and is the leading provider of satisfaction surveys to the senior care profession.

Contact: Elizabeth Knight
715-848-2713

###

Read the full story at http://www.prweb.com/releases/My_InnerView/national_report/prweb2462014.htm.


'/>"/>
Source: PRWeb
Copyright©2009 Vocus, Inc.
All rights reserved  

Related medicine news :

1. March of Dimes Announces Nursing Scholarship Recipients
2. National Pharmacy Omnicare Pays 'Unusual' Settlement to Resolve Charges of Generic Drug Switching in Delaware Nursing Homes, Resulting From 'Qui Tam' Lawsuit
3. AMD Global Telemedicine Inc., Proud to Announce Diane Castelli, Chair of the American Telemedicine Association's (ATA) Telehealth Nursing Special Interest Group (SIG)
4. Hard Times for Nursing Hires Doesnt Signal End to Shortage According to California Institute for Nursing & Health Care
5. The T SystemEV(R) Featured in Journal of Emergency Nursing Paper on Successful EDIS Implementation
6. Texas-Based Regency Nursing and Rehabilitation Centers to Pay U.S. $4 Million to Resolve False Claims Act Allegations
7. Western Governors University Offers Two New Masters Degrees in Nursing
8. Nursing assistant workforce facing financial, health challenges
9. Palomar Pomerado Health System Achieves National Recognition for Nursing Excellence by the American Nurses Credentialing Center
10. Pennsylvania Secretary Cortes Marks 100th Anniversary of State Board of Nursing
11. Magazines.com Highlights Nursing Magazine Subscriptions for National Nurse Week
Post Your Comments:
*Name:
*Comment:
*Email:
Related Image:
Nursing Home Consumer, Workforce Satisfaction Reaches New Highs 
(Date:10/12/2017)... ... , ... IsoComforter, Inc. ( https://isocomforter.com ), one of the Nation’s ... design of the shoulder pad. The shoulder pad provides optimal support and full ... while using cold therapy. By utilizing ice and water that is circulated from an ...
(Date:10/12/2017)... ... October 12, 2017 , ... Information about ... intend to develop to enable prevention of a major side effect of chemotherapy ... especially in pediatric patients. For cisplatin, hearing loss is FDA listed on-label as ...
(Date:10/12/2017)... ... October 12, 2017 , ... Leading pediatric oncology experts at ... for the 49th Congress of the International Society of Paediatric Oncology (SIOP) ... Center for Cancer and Blood Disorders at Children’s National, and Stephen P. ...
(Date:10/12/2017)... ... ... Health Literacy Innovations (HLI), creator of the Health Literacy ... Patient Education Network (CPEN), an independent professional organization that shares best practices in ... , As CPEN’s strategic partner, HLI will help support CPEN members by sharing ...
(Date:10/12/2017)... D.C. (PRWEB) , ... October 12, 2017 , ... ... Cal Dining at the University of California Berkeley, and other leading institutions in ... the buying power of institutions to change the way animals are raised for ...
Breaking Medicine News(10 mins):
(Date:10/2/2017)... 2017 The Rebound mobile app is poised to ... the tide of prescription drug addiction. The app empowers users ... and stepping down their dosage in a safe, controlled manner ... 2017; the first 100,000 people to sign up will enjoy ... ...
(Date:9/27/2017)... MIAMI , Sept. 27, 2017  Commended for their ... recent notable awards. Ranked as number one in the South ... ninth time in Inc. 5000 yearly list, the national specialty ... CEO, Armando Bardisa will soon be honored by ... Set to receive his award ...
(Date:9/25/2017)... 25, 2017  EpiVax, Inc., a leader in ... immune-engineering today announced the launch of EpiVax Oncology ... personalized therapeutic cancer vaccines. EpiVax has provided $500,000 ... to enabling technologies to the new precision immunotherapy ... EpiVax Oncology as Chief Executive Officer. Gad brings ...
Breaking Medicine Technology: