Navigation Links
Northern Westchester Hospital Named a 5-Star Hospital In Medicare's Patient Satisfaction Rating

Westchester County, New York (PRWEB) April 20, 2015

Northern Westchester Hospital announced today that the Centers for Medicare & Medicaid Services introduced their new 5-star “Patient Experience” rating system as part of their HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey of hospital patient treatment experience. This national survey asks patients about their experiences during a recent hospital stay.

The most current survey results from July 1, 2013 through June 30, 2014 can be reviewed online here.

Northern Westchester Hospital is the first and only hospital in New York State to receive the highest 5-star rating for patient satisfaction and is one of only 251 hospitals in the United States to deliver this level of patient satisfaction.

“We are firmly committed to providing patient-centered care—striving to meet all of the patient’s needs, not just their medical requirements. To meet their expectations, we have established a culture of continuous improvement that drives each of us to reach for a higher level of care for our patients,” stated Joel Seligman, President and CEO of Northern Westchester Hospital. “To accomplish this, we analyze and re-invent processes to improve the care we deliver for our patients, ensuring that each process is consistent, reproducible, and patient-centered.”

Learn more about NWH patient-centered services by visiting:

“At Northern Westchester Hospital, we put patients first,” stated Lauraine Szekely, DNP, MBA, RN, Chief Nursing Officer at Northern Westchester Hospital. “Our staff empowers patients and their families in the care process by encouraging them to be active participants in their medical care. Delivering high quality, patient centered care is a standard that our patients have come to expect from Northern Westchester Hospital.”

Hear what NWH patients have to say by visiting:

This new star rating summary is based on 11 components of the patient experience, including: How well doctors and nurses communicate; How well patients believe their pain was managed; Whether they would recommend the hospital to others; among other measures. The HCAHPS scoring system has become the standard upon which commercial ratings systems are based. The 5-Star rating system was implemented to simplify the patient satisfaction results that are featured on the Hospital Compare site. While the new rating system was designed to simplify the data, patients are encouraged to review the complete information shared on the site when making decisions about where to receive their care.

About Northern Westchester Hospital
Northern Westchester Hospital (NWH), a member of the North Shore-LIJ Health System, provides quality, patient centered care that is close to home through a unique combination of medical expertise, leading edge technology, and a commitment to humanity. Over 650 highly skilled physicians, state-of-the-art technology and professional staff of caregivers are all in place to ensure that you and your family receive treatment in a caring, respectful and nurturing environment.

NWH has established extensive internal quality measurements that surpass the standards defined by the Centers for Medicare & Medicaid Services (CMS) and the Hospital Quality Alliance (HQA) National Hospital Quality Measures. Our high quality standards help to ensure that the treatment you receive at NWH is among the best in the nation. For more information, please visit and connect with us on Facebook.

Mark R. Vincent
Northern Westchester Hospital

Read the full story at

Source: PRWeb
Copyright©2015 Vocus, Inc.
All rights reserved

Related medicine news :

1. Northern California Medical Associates (NCMA) Welcomes Jaime Molden, M.D. Cardiac Electrophysiologist to the NCMA Cardiovascular Services Team
2. Open House Introduction to Sivananda Yoga Offered in Northern California in 2013 at the Yoga Farm
3. Ayurvedic Consultations in Northern California with Dayna Brockman
4. Northern Virginia Real Estate Company Pasquali Realty Group Announces Prices Up in November
5. Northern Virginia Real Estate Company Pasquali Realty Group Suggests These New Year’s Resolutions For Homeowners
6. SMACNA Member Starts Green Equipment Options, Inc. In Northern California To Help HVAC Contractors With Geothermal
7. Northern Westchester Hospital Collaborating with ACOG District II to Help Reduce the Number of Women Who Die in Pregnancy and Childbirth
8. Northern Virginia Real Estate Company Pasquali Realty Group Announces Median Sale Price Increased in the Region in June 2014
9. Northern Virginia Real Estate Company Pasquali Realty Group Offers Home Improvement Tips For National Curb Appeal Month
10. Northern VA Pride (NOVA Pride) is Proud to Announce the First Annual Northern Virginia Pride Festival
11. Dr. Reza Sepehrdad Joins Northern California Medical Associates Cardiovascular Services Team
Post Your Comments:
(Date:2/26/2020)... (PRWEB) , ... February 26, 2020 , ... ... 2020 at 1pm EST with featured speaker Cristian Ionescu-Zanetti, PhD, Chief Technology Officer, ... , The IsoFlux system is a bench-top solution for high-sensitivity circulating tumor cell ...
(Date:2/23/2020)... (PRWEB) , ... February 22, 2020 , ... ... Modesty aside, a study conducted by reveals that some people ... are less happy. , Analyzing data from 9,568 who took the Emotional ...
(Date:2/21/2020)... ... 21, 2020 , ... Used for years as a natural ... as a viable replacement for invasive cosmetic surgery, such as breast augmentation. According ... the market leader for the expected robust growth of autologous fat grafting procedures. ...
(Date:2/20/2020)... ... February 20, 2020 , ... R3 Medical Training announced ... Nevada. Providers will learn how to perform injections for all large and small joints ... to learn from online videos. The best opportunity is to perform injections in a ...
(Date:2/19/2020)... ... February 19, 2020 , ... Spaulding ... of $10,000.00 from the Doug Flutie, Jr. Foundation for Autism. The grant will ... autism. , The physical fitness program will include the hiring of a fitness ...
Breaking Medicine News(10 mins):
(Date:2/26/2020)... Va. (PRWEB) , ... February 26, 2020 , ... SGF ... highly specialized and personalized fertility care for over two decades. With seven locations in ... our state total to 13 reproductive endocrinologists and 1 reproductive urologist. SGF Fairfax’s lab ...
(Date:2/23/2020)... ... February 23, 2020 , ... ... International, the Commission on Accreditation of Rehabilitation Facilities. CARF International is an ... promote quality, value, and optimal outcomes through continuous improvements under their consultative ...
(Date:2/21/2020)... Ala. (PRWEB) , ... February 21, 2020 , ... Nationwide ... Bipolar Disorder or Schizophrenia. While someone with a mental illness is no more likely ... crimes such as criminal trespass, loitering, or harassment. , They may be experiencing ...
Breaking Medicine Technology: