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North Shore-LIJ Physician Practice Group Honored with Baldrige Performance Award

MANHASSET, NY (PRWEB) January 20, 2013

In recognition of Medical Group Practice Week from January 21-25, the North Shore-LIJ Health System announced today that its physician practice has received the Partners in Performance Excellence (PiPEX) Silver Award, part of the Baldrige Performance Excellence Regional Program. The honor recognizes the North Shore-LIJ Medical Group for outstanding management and operational practices.

The Medical Group is comprised of more than 2,500 full-time physicians throughout the 16-hospital health system – the sixth-largest physician group practice in the United States -- and encompasses more than 380 physician outpatient practices throughout the metropolitan area.

The Medical Group’s performance was examined using the same process, guidelines and criteria for the national Baldrige Award for performance excellence. Examiners looked at the medical group’s operational processes in seven categories: leadership, strategic planning, customer and market focus, measurement analysis and knowledge management, human resources focus, process management and results. Organizations can earn bronze, silver, gold or platinum distinction.

By participating in the award program, the North Shore-LIJ Medical Group was able to obtain an in-depth evaluation of its performance against industry best practices as well as identify opportunities for growth and areas for improvement.

“As we prepare to celebrate Medical Group Practice Week, it’s fitting that we recognize the more than 2,500 physicians who helped our medical group achieve regional honors from the Baldrige program,” said Ira Nash, MD, vice president and medical director of the North Shore-LIJ Medical Group. “The Baldrige recognition is rewarding because it recognizes the progress North Shore-LIJ has made in aligning the rapidly growing number of outpatient physician practices that have joined the health system in recent years, as well as those physicians practicing in our hospitals and other facilities. The examiners’ report highlighted customer focus as one of our Medical Group’s key strengths, and we are gratified that our efforts to serve patients and their families have been recognized by this esteemed program.”

PiPEX is a Baldrige Enterprise Member that supports organizations across New York and Massachusetts by helping them become more effective, competitive and sustainable through the use of the Baldrige principles for performance excellence. The group provides assessments, training, benchmarking, networking and recognition to bring about improvement in business.

An initiative of the Colorado-based Medical Group Management Association, Medical Group Practice Week advances the awareness and understanding of medical group practices as a premier form of health care delivery. It also honors those physicians, administrators and staff who dedicate their professional careers to the administration of quality health care.

To see a video of Dr. Nash discussing the significance of the award, go to:

About North Shore-LIJ                                            
The nation's third-largest, non-profit, secular healthcare system, North Shore-LIJ delivers world-class clinical care throughout the New York metropolitan area, pioneering research at The Feinstein Institute for Medical Research and a visionary approach to medical education, highlighted by the Hofstra North Shore-LIJ School of Medicine. North Shore-LIJ cares for people at every stage of life at 16 hospitals, long-term care facilities and nearly 400 ambulatory physician practices throughout the region. North Shore-LIJ’s owned hospitals and long-term care facilities house more than 6,000 beds, employ more than 10,000 nurses and have affiliations with more than 9,400 physicians. With a workforce of more than 44,000, North Shore-LIJ is the largest employer on Long Island and the third-largest private employer in New York City. For more information, go to

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