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New Records & Information Management: Are You Spending Right on Records Management, Data Security and Compliance?

CHAPEL HILL, N.C., Nov. 2 /PRNewswire/ -- Records and Information Management (RIM) programs have long played a vital role in the success of their parent organizations through reducing risk exposure and streamlining access to critical internal information. Today the programs account for over $1.5 million in costs, according to a new study by benchmarking leader Best Practices, LLC.

This number will continue to rise as issues of compliance, privacy, discovery, and electronic formats become more important than ever. To meet current expectations, RIM leaders need reliable metrics on service levels, staffing, and costs to secure sufficient funding.

"Optimizing Staffing and Resources in the Records & Information Management Field" ( provides countless metrics for the RIM executive and will help understand whether your program is funded and staffed at adequate levels and whether your organization is keeping pace with others in adopting new technologies and handling electronic records.

For example, the report shows that companies currently spend about $28 per employee per year on records and information management programs with the biggest cost and time drain being the administration of inactive records. For additional sample metrics download the complimentary report excerpt at

Findings were collected from surveys and interviews with records and information management executives at leading companies across industries, including: Abbott, BAE Systems, Boeing, Bombardier Aerospace, Caterpillar, Cisco Systems, DuPont, Ford Motor Co., Halliburton, HP, Honda, Lockheed Martin, Lucent Technologies, Medtronic, Merck, Nationwide Insurance, NBC Universal, Procter & Gamble, Rockwell Collins, Securitas Security, Sony, Target, Tyson Foods, US Bank, Verizon and Wyeth.

This new report will provide RIM leaders with key, multi-industry operational metrics for:

-- Organizational Structure and Service Delivery

-- RIM Activities Scope

-- Staffing Levels

-- Program Expenditures and Associated Allocations

-- Process Productivity

-- Unit Costs

-- Relationships with Information Technology

-- Policies and Processes for Electronic Records

-- Adoption of New Technologies

-- Best Practices of Leading RIM Programs

Download additional sample findings and metrics from the complimentary report excerpt at:

To drill down on the insights presented in this report more deeply contact our Solution Specialists at (919) 403-0251 or

If this study is not meeting your current business needs, inquire about starting your own research study or internet survey. Our custom client research will answer your pressing business questions and provide you with actionable insights and process best practices. Please contact Anna Buhr, Manager of Research Operations at to learn more about custom research in HR and other business fields.


Best Practices, LLC, conducts work based on the simple yet profound principle that organizations can chart a course to superior economic performance by studying the best business practices, operating tactics and winning strategies of world-class companies. Best Practices, LLC has been a leader in pharmaceutical research and consulting for nearly 15 years.

SOURCE Best Practices, LLC
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