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New Health Care Company to Offer Training and CMEs on Physician - Patient Communications and Helps Fulfill ACGME Requirements
Date:4/15/2008

ning required to lead such initiatives has not been offered until now. Civility Mutual is the first and only membership organization to offer education and training on ACGME required competencies, specifically focusing on physician - patient communication effectiveness.

"Civility Mutual's tools provide critically needed benefits to our residency program," says Mario Pacheco, MD, Program Director of the University of New Mexico's Family Practice Residency at St. Vincent Regional Medical Center in Santa Fe. "The program is very comprehensive and is key in helping us meet the ACGME requirements."

Civility Mutual has developed on-line research guides, communication assessments and educational modules to coach physicians in apology and disclosure. Civility Mutual also offers training curriculum in other key factors of effective communication -- gender, ethnicity, literacy, socioeconomics, time, and behavior. Civility Mutual provides physicians and residents with strategies to understand and address these challenges in order to achieve a patient-centered practice.

Visit http://www.actcivil.com for more information, or call 505-603-8410 for membership.

About Dr. Michael Woods

Dr. Michael Woods -- leadership expert, surgeon and author of In A Blink, Healing Words and The DEPO Principle -- is known for his work related to the power of apology and disclosure of health care errors. Woods is a recognized authority and speaker on provider-patient communication and relationships, patient satisfaction, and strategies to reduce medical malpractice. Woods is a Fellow of the American College of Surgeons, a Member of the American College of Physician Executives, and a member of the Communications Advisory Panel of the Joint Commission's International Patient Safety Center.


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