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Need for Health Care Reform Escalates; One in Four Americans Skip Care When Sick or Injured
Date:3/17/2009

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  • Privacy and security of personal health information is an issue: 38 percent are very concerned versus 24 percent who are not at all concerned.
  • Seventy-four percent of recent hospital users were satisfied with their most recent experience -- a significant increase from 60 percent who said they were satisfied in last year's survey.
  • Six in 10 prefer generic drugs over branded drugs to save money, unless they believe a specific brand is more effective.
  • Methodology

    A nationally representative sample of 4,001 American adults, ages 18 and older, was surveyed between October 2 and 10, 2008, using a web-based questionnaire. The results were weighted to assure proper proportional representation to the nation's population, as reflected in the U.S. Census, with respect to age, gender, income, race/ethnicity and geography. The margin of error around the U.S. point estimates is +/- 1.6 percent at the .95 confidence level.

    Related Content:

    Report: 2009 Survey for Health Care Consumers (www.deloitte.com/us/2009consumersurvey)

    Overview: Deloitte Center for Health Solutions (www.deloitte.com/us/healthsolutions)

    Profile: Paul Keckley, Ph.D (www.deloitte.com/us/paulkeckley

    Profile: John T. Bigalke (www.deloitte.com/us/johnbigalke)

    About Deloitte

    As used in this document, "Deloitte" means Deloitte LLP and Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description
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    SOURCE Deloitte
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