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Nation's Premiere Patient Advocate Organization Commits to UCN inContact(R) for Entire Group
Date:4/9/2008

InContact has enhanced our ability to serve our customers nationwide more effectively," added PAF's Chief Program Advocate, Beth Damley. "We have extended our business hours from 8 a.m. to 8 p.m. Eastern, and our partners absolutely love it. We tried it unsuccessfully in the past, but inContact made the difference in helping us expand our direct service to patients, by serving the needs of patients in every U.S. time zone during their preferred hours."

"Patient Advocate Foundation's experience illustrates yet another tremendous example of how national organizations can utilize the inContact solution from UCN to integrate remote offices and increase service capabilities without expensive infrastructure," said Paul Jarman, CEO of UCN. "UCN is achieving its goal to provide our clients with innovative hosted technology solutions that help them achieve new levels of efficiency and customer satisfaction."

About Patient Advocate Foundation

Patient Advocate Foundation (http://www.patientadvocate.org) is a national non-profit organization that serves as an active liaison between the patient and his/her insurer, employer and/or creditors to resolve insurance, job retention, and/or debt crisis matters relative to his/her diagnosis through case managers, doctors and healthcare attorneys. Patient Advocate Foundation seeks to safeguard patients through effective mediation assuring access to care, maintenance of employment and preservation of financial stability.

About UCN

UCN (NASDAQ: UCNN) is an innovator of software as a service (SaaS) applications for multi-site contact centers and distributed workforces. The UCN inContact(R) platform intelligently routes multi-me
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SOURCE UCN, Inc.
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