Navigation Links
NationalIncontinence.com Launches New Live Chat Support Feature for Customers
Date:4/18/2013

Fulton, Md. (PRWEB) April 18, 2013

National Incontinence, a major distributor of incontinence supplies, has increased lines of communication between customers and staff by implementing a new live chat feature on its website. The new tool allows customers to engage with sales representatives online and get immediate answers to their questions about product availability, selection, and orders.

“Our main goal is to provide customers with the best and most efficient online shopping experience,” said Renee Mercer, nurse practitioner and president of National Incontinence. “Sometimes customers are unable to make a phone call. An online help chat allows consumers to instantly interact with our customer service representatives with a click of a button.”

Located on the bottom right of the website, the live chat allows site visitors to contact any available representative during regular business hours – Monday-Friday, 8 a.m. to 6 p.m. EST – via instant message. All users have to do is click on the “Chat Now” tab and then, enter their name and email address. From there, a representative will be able to answer questions and provide assistance in choosing the best adult diaper or disposable underwear.

After the chat session, users can choose to have the chat transcript emailed to them for reference. Users will also have the chance to rate the representative’s service by clicking on the “thumbs up” or “thumbs down” icon.

“The chat tool has only been up for a few days, and we’ve already seen a high volume of users. I think that this chat feature will make the shopping experience more convenient for both new visitors and returning customers,” Mercer said.

About NationalIncontinence.com
National Incontinence provides products throughout the United States for people of all ages with bladder control problems. They have helped more than 100,000 patients with bladder issues. Their pediatric division, the Bedwetting Store, is now the largest distributor of pediatric enuresis products in the United States. National Incontinence is proud to serve the millions of families who seek information and practical solutions to bladder control problems and want the best products at the lowest prices.

Read the full story at http://www.prweb.com/releases/nationalincontinence/onlinechatsupport/prweb10644818.htm.


'/>"/>
Source: PRWeb
Copyright©2012 Vocus, Inc.
All rights reserved

Related medicine news :

1. NationalIncontinence.com Releases Tips Sheet on Spring Cleaning for Caregivers
2. JustHomeMedical.com Launches New Bath Lifts Category
3. Cat® Footwear Launches Made in America Boot
4. Dissertation Service UK launches Resit Dissertation Writing Service
5. San Luis Obispo-Assisted Living Facility The Manse On Marsh Launches New Online Virtual Tour To Showcase Its Interior Details
6. Michigan Lake Launches Aggressive Eurasian Watermilfoil Reduction Project
7. Selexis SA Launches SURE CHO-Mplus™ Libraries
8. Belafonte Launches Glamorous Cosmetics Line; Malena Belafonte Has Designed a Mineral Cosmetics Line for Women and Moms on the Go
9. Web Entrepreneur Launches JuicersAndCoffeeMakers.com, a Website Featuring Quality Kitchen Appliances
10. The Gluten Free Society Launches Gluten Sensitivity and Celiac Disease At-Home Testing
11. Astro-Clairvoyant Norah Guide with Premium Astrology Launches New Blog Series on Jupiter Transits
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:2/10/2016)... ... ... AxoGen, Inc. (NASDAQ: AXGN), a leading medical technology company focused on the ... ended December 31, 2015 on Monday, February 29, 2016 after the market closes. , ... the release at 4:30 PM ET. Investors interested in participating by phone are invited ...
(Date:2/10/2016)... AZ (PRWEB) , ... February 10, 2016 , ... For ... in new book , Pioneering book "Better with Age: The Ultimate Guide to Brain ... neuroplasticity can improve memory. The book’s publication date is March 16, 2016. ...
(Date:2/10/2016)... ... February 10, 2016 , ... IDEX ... accessories. These PEEK-lined stainless steel (PLS) columns combine the strength of traditional stainless ... the integrity of biological samples while operating at ultra-high pressures of 20,000 psi. ...
(Date:2/10/2016)... (PRWEB) , ... February 10, 2016 , ... The recreational ... cannabis enthusiasts in the state still face a lot of restrictions as to where ... is intended for private, personal use” and that cannabis “may not be consumed openly ...
(Date:2/10/2016)... ... 2016 , ... Ross A. Clevens, MD, FACS , ... a new addition to their growing practice. Beginning this month, Teresa Imperiale-Westerfield, a ... performing cosmetic procedures including injectables, fillers and laser treatments. A master ...
Breaking Medicine News(10 mins):
(Date:2/9/2016)... Mass. , Feb. 9, 2016  Insulet Corporation (NASDAQ: ... tubeless insulin pump technology with its OmniPod ... David A. Lemoine has been appointed to Insulet,s Board ... of nine directors, eight of whom are independent. ... 40 years of audit and finance experience and a deep ...
(Date:2/9/2016)... February 9, 2016 ... heute den Abschluss eines Kooperationsvertrags mit 10x ... Lösungen in den Bereichen Next-Generation-Sequencing (NGS), Single-Cell-Biology ... ; Frankfurt Prime Standard: QIA) gab heute ... für die Entwicklung und Förderung umfassender Lösungen ...
(Date:2/9/2016)... Bermuda, Feb. 9, 2016  Axovant Sciences Ltd. ... on the treatment of dementia, today announced further ... cognitive, behavioral and functional aspects of Lewy body ... in the U.S. Two out of the three ... expected to start later this quarter. In addition, ...
Breaking Medicine Technology: