Navigation Links
NationalIncontinence.com Launches New Live Chat Support Feature for Customers
Date:4/18/2013

Fulton, Md. (PRWEB) April 18, 2013

National Incontinence, a major distributor of incontinence supplies, has increased lines of communication between customers and staff by implementing a new live chat feature on its website. The new tool allows customers to engage with sales representatives online and get immediate answers to their questions about product availability, selection, and orders.

“Our main goal is to provide customers with the best and most efficient online shopping experience,” said Renee Mercer, nurse practitioner and president of National Incontinence. “Sometimes customers are unable to make a phone call. An online help chat allows consumers to instantly interact with our customer service representatives with a click of a button.”

Located on the bottom right of the website, the live chat allows site visitors to contact any available representative during regular business hours – Monday-Friday, 8 a.m. to 6 p.m. EST – via instant message. All users have to do is click on the “Chat Now” tab and then, enter their name and email address. From there, a representative will be able to answer questions and provide assistance in choosing the best adult diaper or disposable underwear.

After the chat session, users can choose to have the chat transcript emailed to them for reference. Users will also have the chance to rate the representative’s service by clicking on the “thumbs up” or “thumbs down” icon.

“The chat tool has only been up for a few days, and we’ve already seen a high volume of users. I think that this chat feature will make the shopping experience more convenient for both new visitors and returning customers,” Mercer said.

About NationalIncontinence.com
National Incontinence provides products throughout the United States for people of all ages with bladder control problems. They have helped more than 100,000 patients with bladder issues. Their pediatric division, the Bedwetting Store, is now the largest distributor of pediatric enuresis products in the United States. National Incontinence is proud to serve the millions of families who seek information and practical solutions to bladder control problems and want the best products at the lowest prices.

Read the full story at http://www.prweb.com/releases/nationalincontinence/onlinechatsupport/prweb10644818.htm.


'/>"/>
Source: PRWeb
Copyright©2012 Vocus, Inc.
All rights reserved

Related medicine news :

1. NationalIncontinence.com Releases Tips Sheet on Spring Cleaning for Caregivers
2. JustHomeMedical.com Launches New Bath Lifts Category
3. Cat® Footwear Launches Made in America Boot
4. Dissertation Service UK launches Resit Dissertation Writing Service
5. San Luis Obispo-Assisted Living Facility The Manse On Marsh Launches New Online Virtual Tour To Showcase Its Interior Details
6. Michigan Lake Launches Aggressive Eurasian Watermilfoil Reduction Project
7. Selexis SA Launches SURE CHO-Mplus™ Libraries
8. Belafonte Launches Glamorous Cosmetics Line; Malena Belafonte Has Designed a Mineral Cosmetics Line for Women and Moms on the Go
9. Web Entrepreneur Launches JuicersAndCoffeeMakers.com, a Website Featuring Quality Kitchen Appliances
10. The Gluten Free Society Launches Gluten Sensitivity and Celiac Disease At-Home Testing
11. Astro-Clairvoyant Norah Guide with Premium Astrology Launches New Blog Series on Jupiter Transits
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:4/21/2017)... ... 2017 , ... Chicago plastic surgeon, Dr. Anil R. Shah, MD , ... benign bony lump located on the forehead usually attributed to a facial fracture. Their ... pain. Dr. Shah has discovered an approach that is minimally invasive. He is an ...
(Date:4/21/2017)... ... ... Dudnyk has announced the launch of its new brand identity, called The ... specialty and orphan brands can only be achieved when the needs and beliefs of ... at the heart of a true partnership between our agency and our clients to ...
(Date:4/21/2017)... ... 21, 2017 , ... The Hong Kong Polytechnic University (PolyU) launched today the ... education institutions in Hong Kong to support teaching, learning and research. It is also ... of facilities in Hong Kong. , With an area of 620 square metres ...
(Date:4/21/2017)... ... April 21, 2017 , ... Airway Management, the ... with the highly regarded and well renowned Asian distributor, Discovery Sleep. ... PAP Nasal Pillow Mask, and will stabilize and strengthen Airway’s presence with a ...
(Date:4/21/2017)... CA (PRWEB) , ... April 21, 2017 , ... Providing ... not understand the estate planning process, or where to even begin. “Now more than ... if you are to properly protect yourself and your family,” said attorney Lisa Edgar ...
Breaking Medicine News(10 mins):
(Date:4/19/2017)... BOSTON , April 19, 2017  New research provides ... with advanced Parkinson,s, according to a study released today that ... 69th Annual Meeting in Boston , ... comes to the treatment of Parkinson,s disease, the oral drug ... of life and longevity. But as the disease progresses, the ...
(Date:4/18/2017)... , April 18, 2017 Cogentix Medical, ... on providing the Urology, Uro/Gyn and Gynecology markets with ... the first quarter ended March 31, 2017 after the ... The Company will host a conference call and ... on Tuesday, May 2, 2017 at 4:30 p.m. Eastern ...
(Date:4/18/2017)... BLOOMINGTON, Minn. , April 18, 2017 /PRNewswire/ ... ("Imprimis"), an ophthalmology-focused pharmaceutical company, and Cameron Ehlen ... the signing of a three-year exclusive sales representation ... a dedicated sales team to introduce Imprimis, ophthalmic ... focused in 13 states in the U.S. Midwest. Precision ...
Breaking Medicine Technology: