Navigation Links
NationalIncontinence.com Launches New Live Chat Support Feature for Customers
Date:4/18/2013

Fulton, Md. (PRWEB) April 18, 2013

National Incontinence, a major distributor of incontinence supplies, has increased lines of communication between customers and staff by implementing a new live chat feature on its website. The new tool allows customers to engage with sales representatives online and get immediate answers to their questions about product availability, selection, and orders.

“Our main goal is to provide customers with the best and most efficient online shopping experience,” said Renee Mercer, nurse practitioner and president of National Incontinence. “Sometimes customers are unable to make a phone call. An online help chat allows consumers to instantly interact with our customer service representatives with a click of a button.”

Located on the bottom right of the website, the live chat allows site visitors to contact any available representative during regular business hours – Monday-Friday, 8 a.m. to 6 p.m. EST – via instant message. All users have to do is click on the “Chat Now” tab and then, enter their name and email address. From there, a representative will be able to answer questions and provide assistance in choosing the best adult diaper or disposable underwear.

After the chat session, users can choose to have the chat transcript emailed to them for reference. Users will also have the chance to rate the representative’s service by clicking on the “thumbs up” or “thumbs down” icon.

“The chat tool has only been up for a few days, and we’ve already seen a high volume of users. I think that this chat feature will make the shopping experience more convenient for both new visitors and returning customers,” Mercer said.

About NationalIncontinence.com
National Incontinence provides products throughout the United States for people of all ages with bladder control problems. They have helped more than 100,000 patients with bladder issues. Their pediatric division, the Bedwetting Store, is now the largest distributor of pediatric enuresis products in the United States. National Incontinence is proud to serve the millions of families who seek information and practical solutions to bladder control problems and want the best products at the lowest prices.

Read the full story at http://www.prweb.com/releases/nationalincontinence/onlinechatsupport/prweb10644818.htm.


'/>"/>
Source: PRWeb
Copyright©2012 Vocus, Inc.
All rights reserved

Related medicine news :

1. NationalIncontinence.com Releases Tips Sheet on Spring Cleaning for Caregivers
2. JustHomeMedical.com Launches New Bath Lifts Category
3. Cat® Footwear Launches Made in America Boot
4. Dissertation Service UK launches Resit Dissertation Writing Service
5. San Luis Obispo-Assisted Living Facility The Manse On Marsh Launches New Online Virtual Tour To Showcase Its Interior Details
6. Michigan Lake Launches Aggressive Eurasian Watermilfoil Reduction Project
7. Selexis SA Launches SURE CHO-Mplus™ Libraries
8. Belafonte Launches Glamorous Cosmetics Line; Malena Belafonte Has Designed a Mineral Cosmetics Line for Women and Moms on the Go
9. Web Entrepreneur Launches JuicersAndCoffeeMakers.com, a Website Featuring Quality Kitchen Appliances
10. The Gluten Free Society Launches Gluten Sensitivity and Celiac Disease At-Home Testing
11. Astro-Clairvoyant Norah Guide with Premium Astrology Launches New Blog Series on Jupiter Transits
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:9/20/2017)... ... 20, 2017 , ... Reflections Recovery Center, a men-only drug ... Joint Commission for chemical dependency and behavioral health services. , The Joint Commission ... that meet the commission’s rigorous standards. Accreditation by The Joint Commission is the ...
(Date:9/20/2017)... (PRWEB) , ... September 20, 2017 , ... Doctors on ... to their qualified network of medical professionals working on a personal injury lien basis. ... Spine Surgery Inc brings these esteemed doctors’ vast experience with orthopedic injuries to patients ...
(Date:9/20/2017)... Ohio (PRWEB) , ... September 20, 2017 , ... ... to customer service and innovation, the company recently unveiled a redesigned website. The ... further enrich the work of building owners, architects, contractors and other industry users ...
(Date:9/20/2017)... ... , ... Five consumer packaged goods (CPG) products were selected by the SupplySide ... Nopavera Plus was named to the short list in the Specialty Supplements category. ... presentations at SupplySide Central on Sept. 27 and 28 at Mandalay Bay Resort in ...
(Date:9/20/2017)... ... September 20, 2017 , ... “The Trials I Face to Receive God’s ... emotionally pens his aspirations and goals to better one’s life through God. “The Trials ... while searching in all the wrong places, found a love for writing. Green feels ...
Breaking Medicine News(10 mins):
(Date:9/5/2017)... NEWTOWN, Pa. , Sept. 5, 2017  Xyntek Inc. has announced another ... opened a new Midwest office to meet the growing demands of customer engagements ... Xyntek's new Midwest office is located at ... ... demands of customer engagements regionally. ...
(Date:9/5/2017)... 2017 Oramed Pharmaceuticals Inc. (NASDAQ: ... pharmaceutical company focused on the development of oral drug ... its meeting with the U.S. Food and Drug Administration ... At the meeting, ... for submission of ORMD-0801, would be a Biologics License ...
(Date:9/1/2017)... 2017  Bayer will present the latest research from across ... Oncology (ESMO) 2017 Congress, September 8-12 in Madrid, ... and clinical data on Bayer,s marketed portfolio and late-stage compounds ... "We value the opportunity ... research at ESMO," said Carsten Brunn , Head of ...
Breaking Medicine Technology: