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National survey from AP-NORC examines perceptions of health care provider quality
Date:7/21/2014

uality of care provided in the United States.

  • Yet, this survey shows that less than a quarter of consumers are receiving provider quality information. Most people are not very confident they could find provider quality information they can trust on their own, including direct comparisons of physicians.

  • Americans report that they would trust word-of-mouth and personal recommendations from doctors far more than provider quality data coming from the government or third parties.

  • Getting information on the cost of provider care is even more challenging for Americans than finding information about provider quality. A third of Americans say it is easy to find information they trust related to the costs of provider care. Fewer say it's easy to find data that compares a provider's costs and quality.

  • About half of Americans believe that higher quality health care generally comes at a higher cost, while 37 percent say there is no real relationship between quality and cost.

  • Despite the fact that more Americans are now insured as a result of the ACA, those without insurance face more challenges in finding information about provider quality and cost; at the same time, they are more likely than the insured to think public reporting of such information would improve the overall quality of care doctors provide.


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  • Contact: Eric Young
    young-eric@norc.org
    703-217-6814
    NORC at the University of Chicago
    Source:Eurekalert

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