Navigation Links
National Report on Patient Perspectives of Hospital Care Released Today
Date:3/18/2008

Examines 2.7 million patients treated at nearly 2,000 hospitals nationwide

in 2007

SOUTH BEND, Ind., March 18 /PRNewswire/ -- Press Ganey Associates, Inc., the health care industry's leading provider of improvement services, released today its 2008 Hospital Pulse Report: Patient Perspectives on American Health Care. The report examines patient satisfaction across the country, trends in overall patient perceptions, and variations based on metropolitan areas, services provided within the hospital, hospital size, and patient age.

The Hospital Pulse Report examines the experiences of more than 2.7 million patients treated at nearly 2,000 hospitals nationwide in 2007, and provides a comprehensive indicator of the perceived quality of hospital care, including:

-- Response to concerns/complaints, addressing emotional needs, and

including patients in treatment decisions are the top three

opportunities for hospitals to improve.

-- Patients ages 65-79 were the most satisfied age group with patients

35-49 being the least satisfied;

-- Obstetrics/Gynecology patients were the most satisfied among the major

specialties, followed by Intensive Care and Cardiology/Coronary.

-- Wichita, Kan., is the metro area with highest patient satisfaction,

followed by Columbia, S.C., Oklahoma City, Okla., Indianapolis, Ind.,

and Miami, Fla.

"Most hospitals have for some time been focusing on their patients' perceptions because it is the right thing to do," says Dr. Melvin Hall, president and chief executive officer of Press Ganey. "In today's health care landscape, patient-centered care is a business imperative for hospitals." Those who continually improve the patient experience know that the benefits have a direct impact on the bottom line."

Patients will soon have a new tool for evaluating quality of care when the Center for Medicare and Medicaid Services (CMS) releases its public report of patient perspectives later this month. These publicly-reported hospital results are expected to increase transparency so consumers can make more informed decisions about their care. This new development makes it imperative for hospitals to focus on continuous improvement to differentiate themselves in a competitive marketplace.

"The key for hospitals rests not in the publicly-reported data itself, but in continuous improvement efforts," said Dr. Deirdre Mylod, Press Ganey's vice president of public policy. "Those hospitals who are seeing the greatest results in this new initiative are the ones that are utilizing quality improvement data and improvement initiatives to drive their publicly reported results."

The 2008 Hospital Pulse Report: Patient Perspectives on American Health Care is available at http://www.pressganey.com/cs/pressroom. Commentary from Dr. Hall and Dr. Mylod is available upon request.

Press Ganey Associates, Inc.

For more than twenty years, Press Ganey has been committed to providing insight that allows health care organizations to improve the quality of care they provide while improving their bottom-line results. The company offers the largest comparative customer feedback databases, actionable data, solution resources, and unparalleled consulting and customer service. Press Ganey currently partners with more than 7,000 health care facilities -- including over 40% of U.S. hospitals -- to measure and improve the quality of their care.


'/>"/>
SOURCE Press Ganey Associates, Inc.
Copyright©2008 PR Newswire.
All rights reserved

Related medicine news :

1. Country Music Star Troy Gentry Partners With National Non-Profit Patient Advocate Foundation to Spread the Message About Challenges to Healthcare Access for Insured and Uninsured Americans
2. Egyptian foot care center recieves International Diabetes Federation grant
3. Fifth Third Asset Management Supports Disabled Veterans Through National Winter Sports Event
4. Idaho Youth Named National Epilepsy Spokesperson
5. Florida Youth Named National Epilepsy Spokesperson
6. Delaware Youth Named National Epilepsy Spokesperson
7. Colorado Youth Named National Epilepsy Spokesperson
8. Arizona Youth Named National Epilepsy Spokesperson
9. Washington Youth Named National Epilepsy Spokesperson
10. Vermont Youth Named National Epilepsy Spokesperson
11. Wisconsin Youths Named National Epilepsy Spokespersons
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:10/13/2017)... ... October 13, 2017 , ... The International Association of ... of excellence for the field of eating disorders, announces the opening of early ... in Orlando, Florida at the Omni Resort at ChampionsGate. , The ...
(Date:10/13/2017)... (PRWEB) , ... October 13, 2017 , ... Lori R. ... a member of ElderCounsel, a national organization of elder law and special needs planning ... laws and rules. It also provides a forum to network with elder law attorneys ...
(Date:10/13/2017)... ... October 13, 2017 , ... The Visiting Nurse Association ... Featuring a collection of specialty vendors and unique items from across the nation, this ... health and wellness services offered by the VNA. The boutique will be open ...
(Date:10/13/2017)... ... ... Yisrayl Hawkins, Pastor and Overseer at The House of Yahweh, has released a ... books in the Holy Scriptures, Revelation. The Book of Revelation paints a picture of ... have tossed it off as mere rubbish, but Yisrayl Hawkins says that is because ...
(Date:10/13/2017)... (PRWEB) , ... October 13, 2017 , ... “The Journey: ... faced every danger possible to save lost souls in the Philippines. “The Journey: From ... Carole is a dedicated teacher of the Bible. She has taught all ages and ...
Breaking Medicine News(10 mins):
(Date:9/19/2017)... Sept. 19, 2017 HistoSonics, Inc., a venture-backed medical device company developing a non-invasive, ... tissues, announced three leadership team developments today:   ... ... ... Veteran medical device executive Josh Stopek , PhD, ...
(Date:9/18/2017)... Sept. 18, 2017 EpiVax, Inc. ... bioinformatics and immune engineering, today announced a ... A (H7N9) vaccine. ... seasonal influenza and presents a challenge for ... exposure to be effective. Using state-of-the-art bioinformatics and ...
(Date:9/12/2017)... , Sept. 12, 2017  Consumer reviews on the independent review ... as the number one company for hearing aids, ranking it higher ... other brands. ... Named #1 by Consumers For Hearing Aids ... Embrace Hearing is an online store that provides high performance, state-of-the-art, ...
Breaking Medicine Technology: