Navigation Links
National Quality Forum Endorses Guidelines to Reduce Disparities in Healthcare and Make Care Patient-Centered and Culturally Appropriate
Date:2/23/2009

Practices provide guidance for healthcare systems in areas like leadership, care delivery, workforce training and community engagement

WASHINGTON, Feb. 23 /PRNewswire-USNewswire/ -- The National Quality Forum (NQF), an organization dedicated to improving healthcare quality, has endorsed 45 practices to guide healthcare systems in providing care that is culturally appropriate and patient-centered. The practices cover issues like communication, community engagement and workforce training, and provide healthcare systems with practices they can implement to help reduce persistent disparities in healthcare and create higher quality more patient-centered care.

Racial and ethnic minorities continue to face disproportionately higher rates of disease, disability, and mortality. African Americans have higher death rates from heart disease, diabetes, AIDS, and cancer, and American Indians and Alaskan Natives have lower life expectancies and higher rates of infant mortality.

"Truly high-quality care is also culturally competent care," said Janet Corrigan, NQF president and CEO. "Providing culturally appropriate healthcare services not only has the potential to improve outcomes, but also increase efficiency and creates greater satisfaction among patients."

The new NQF cultural competency practices suggest patient-centered and culturally appropriate approaches for healthcare systems in leadership, care delivery, workforce training, management systems, communication, data collection and quality improvement, and community engagement. Individual guidelines suggest efforts such as partnering with community organizers to reach diverse populations; translating written materials into languages used by the local community; and implementing strategies to recruit and retain employees across all levels of the healthcare system that are reflective of local community demographics.

NQF-endorsed national voluntary consensus standards are widely viewed as the "gold standard" for measuring healthcare quality.

Examples of practices include:

  • Determine and document the linguistic needs of a patient or legal guardian at first points of contact and periodically re-assess throughout the healthcare experience.
  • Implement training that builds a workforce able to address the cultural needs of patients, and to provide appropriate and effective services as required by federal, state and local laws, regulations, and organizational policies.
  • Maintain a current demographic, cultural, and epidemiological profile of the community to accurately plan for and implement services that respond to the cultural characteristics of the service area.

Winston Wong, MD, MS, medical director, community benefit at Kaiser Permanente, and J. Emilio Carrillo, MD, MPH, vice president of community health development at New York Presbyterian Community Health Plan, co-chaired NQF's steering committee on cultural competency.

"Using a 'one size fits all' approach when we are so diverse inevitably leads to unexpected and often bad outcomes and bad healthcare," said Wong. "The practices endorsed by NQF are important steps in a dynamic process of assuring the best care for all individuals and groups, taking in account the diversity of their languages, cultures, and social backgrounds. It's an important and essential package in building a first class quality health care system."

The aim to reduce disparities and create more patient-centered, culturally competent care directly aligns with the goals of the National Priorities Partnership -- a diverse coalition of 28 major national organizations representing those who pay for, receive, provide and evaluate healthcare. NQF is both the convener and a member of this coalition that was formed to transform healthcare from the inside out.

"Cultural competency is a determinant of quality and a powerful tool to address the patient, provider and organizational factors that underlie health care disparities," said Carrillo. "This report provides a comprehensive framework that can help us build a more equitable and patient-centered healthcare system"

This project was funded by The California Endowment and The Commonwealth Fund.

NQF is a voluntary consensus standards-setting organization. Any party may request reconsideration of the recommendations, in whole or in part, by notifying NQF in writing via e-mail no later than March 24 (appeals@qualityforum.org). For an appeal to be considered, the notification e-mail must include information clearly demonstrating that the appellant has interests that are directly and materially affected by the NQF-endorsed recommendations and that the NQF decision has had (or will have) an adverse effect on those interests.

The mission of the National Quality Forum is to improve the quality of American healthcare by setting national priorities and goals for performance improvement, endorsing national consensus standards for measuring and publicly reporting on performance, and promoting the attainment of national goals through education and outreach programs. NQF, a non-profit organization (qualityforum.org) with diverse stakeholders across the public and private health sectors, was established in 1999 and is based in Washington, DC.


'/>"/>
SOURCE National Quality Forum
Copyright©2009 PR Newswire.
All rights reserved

Related medicine news :

1. International study strengthens case for daily calcium pill
2. Yakima Health Care Leader Tapped for Leadership Post at National Association
3. Virginia Tech Report Has National Importance
4. Donate Life America Dispels Myths About Organ & Tissue Donation Among Hispanics During National Hispanic Heritage Month
5. Us TOO Launches National SEA Blue Campaign for Prostate Cancer Awareness Month
6. Mettler-Toledo International Inc. Announces Webcast of Presentation at Thomas Weisel Partners 2007 Healthcare Conference
7. National Association of Subrogation Professionals (NASP), the Largest Insurance Subrogation Association in the World - Announced Today that Leslie Wiernik has Joined the Organization as Director of Education
8. 4-Star Gen. Barry McCaffrey, Former U.S. Drug Czar, to Address National Drug Crisis, Keynote Grand Opening of New Allenwood, PA National Model Detox Center
9. Australian-led international study shows blood pressure drugs cut death rate in type 2 diabetes
10. LCA Hails International Investigators Studying Lung Cancer
11. National Patient Safety Foundation Partners with Vocera Communications
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:3/29/2017)... , ... March 29, 2017 , ... Full Contact K9, ... of Pet Protect Law that assists dog owners in creating legally-enforceable pet ... owners in taking the natural next step to protect their new companion. Says Evan ...
(Date:3/29/2017)... (PRWEB) , ... March 30, 2017 , ... Sublime Naturals ... "Spice of Life" or "Wonder Spice", it has been used for thousands of years. ... the East," says Heshelow, author of " Turmeric: How to Use it For Your ...
(Date:3/29/2017)... ... March 29, 2017 , ... The Wall ... referral to new patients from Burnaby, BC. Patients in need of experienced orthodontics, ... services, can see the esteemed team at Wall Centre Dental. Drs. Parviz Roshan, ...
(Date:3/29/2017)... ... March 29, 2017 , ... ... (GRMA) is growing as it continues developing an ANSI-approved, consensus-based American National ... organization, which plans to publish the first ANSI-approved GMP standard for dietary ...
(Date:3/29/2017)... , ... March 29, 2017 , ... ... with wearing oral braces. "The rubber bands used in conjunction with my braces ... I decided to design a way to prevent this problem." The O.B.S. was ...
Breaking Medicine News(10 mins):
(Date:3/29/2017)... -- Research and Markets has announced the addition of the ... Forecast" report to their offering. ... Proton Therapy Market in Italy will ... There are currently three proton therapy centers in Italy ... Italy , the first patients were treated with proton ...
(Date:3/29/2017)... 29, 2017  The Global Health Innovative Technology ... formed to battle infectious diseases around the globe, ... that could help deliver a range of new ... This latest round of targeted ... trial testing a pediatric formulation of a drug ...
(Date:3/29/2017)... March 29, 2017  The leader in accelerated orthodontics, ... Sam Daher , Manal Ibrahim , ... Couchat will be the featured microlecture presenters at the ... Association of Orthodontists (AAO) Annual Session, April 21-25, 2017. ... microlectures beginning daily at 11:20 a.m. On the opening ...
Breaking Medicine Technology: