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National Health Information Exchange Survey Shows Increased Activity, Cost Savings, Positive Impact on Physician Practices
Date:7/22/2009

Health information exchange has had a positive impact on physician practices, allowing them to become more efficient without disrupting care. Operational initiatives report the following impacts for practices that utilize the exchange:

  • Improved access to test results and resultant efficiencies on practice (28 operational initiatives).
  • Improved quality of practice life (i.e., less hassles looking for information, getting home sooner at the end of the day, etc) (24).
  • Reduced staff time spent on handling lab and radiology results (23).
  • Reduced staff time spent on clerical administration and filing (22).

"The survey shows the potential for health information exchange to improve efficiency and reduce health care costs nationwide. We have real examples where care delivery was improved and cost savings found," said Jennifer Covich, Chief Operating Officer and Interim CEO at eHI. "The American Recovery and Reinvestment Act could significantly impact health information exchange. Now more than ever, we need to focus on what works and direct resources that way."

Additional findings from the current survey include:

  • Health information exchange can help reduce costs for a number of different stakeholders, but hospitals and physician practices so far see the greatest return on investment.
    • In 2009, operational initiatives most often reported ROI from hospitals (21) and physician practices (19).

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