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NCQA and Lilly Launch Online Quality Improvement Guide to Help Reduce Health Care Disparities and Improve Patient Care
Date:9/24/2009

INDIANAPOLIS, Sept. 24 /PRNewswire-FirstCall/ -- Lilly USA (NYSE: LLY) and the National Committee for Quality Assurance (NCQA) have collaborated to release a free online guide and resource library for health care organizations that wish to undertake quality improvement initiatives to improve culturally and linguistically appropriate services and reduce disparities in care.

The Web site, Multicultural Health Care: A Quality Improvement Guide (www.CLAShealth.org), is a robust and easy-to-navigate resource, previously only available in print form, for health care organizations such as managed care plans, large group practices, hospitals, public health agencies, disease management organizations, community health centers, and other institutions that provide and/or arrange for care of diverse patients.

"Despite substantial improvement in quality in some areas of health care, many people in linguistic, racial and ethnic minority groups continue to have poorer health and lower quality health care than white Americans," said NCQA Executive Vice President L. Gregory Pawlson, M.D., MPH. "NCQA has worked for two decades to improve the quality of care for all people, and this resource can encourage and support health care organizations in improving their multicultural capabilities."

Demographic trends indicate that the number of Americans who are vulnerable to experiencing the effects of heath care disparities will rise over the next half century. Current data show that some racial and ethnic minority populations are growing at a much more rapid pace than the majority white population.(1) Nearly one in two Americans will be a member of a racial or ethnic minority gr
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SOURCE Eli Lilly and Company
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