Kaiser Permanente not only makes the tools available, but provides the
outreach and education needed to encourage its members to fully utilize
these cutting-edge services. New online tools, such as single visit
activation and a revamped welcome page at kp.org have made patient access
to online health tools both easy and secure. The results of these and other
efforts are already evident.
-- More than 2.2 million Kaiser Permanente members now have access to
secure health information management features, an 11.9 percent increase
between Q4 2007 to Q1 2008.
-- Using My Health Manager, Kaiser Permanente members sent to more than
1.3 million emails to doctors and provides, viewed more than 3.8
million lab test results online, and submitted nearly 800,000
prescription refill orders.
-- The California Department of Insurance recently reported that Kaiser
Permanente, compared to its competitors, has more than four times the
percentage of members using electronic health records.
"This research shows we need to continue to demonstrate the value of health IT to the consumer, as organizations such as Kaiser Permanente are doing. The challenge for our industry is to adopt the technology that has been widely discussed, but not yet fully utilized for all," said James Hereford, executive vice president, Group Health Cooperative and a board member of the Center for Information Therapy. Group Health is a health services organization that both insures and provides care for over 560,000 consumers in Washington state and Idaho.
About the Survey
This survey was conducted by StrategyOne, an independent public opinion
research company, on behalf of Kaiser Permanente.
|SOURCE Kaiser Permanente|
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