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Misuse of Pain Medication Draws Heightened Concerns
Date:8/19/2009

ensure patient safety, they also help to control health care costs for employers, members and the community.

Because IBC understands members may have questions about getting the medications they need, or difficulty managing chronic pain, health coaches are available around the clock to answer questions, help members formulate the right questions for their doctors to decide on treatment plans, and refer members to case management programs to address underlying problems or mental health providers to address dependency.

"We're pleased to add this program as a complement to our drug utilization review programs, with the expectation that this too will generate positive results," said Dr. Richard Snyder, senior vice president of Health Services at IBC. "It's an extremely high priority at IBC to continuously improve the quality of patient care for our members."

* Pediatrics and Adolescent Medicine, August 2009

Independence Blue Cross

Independence Blue Cross is a leading health insurer in southeastern Pennsylvania. Nationwide, Independence Blue Cross and its affiliates provide coverage to nearly 3.4 million people. For more than 70 years, Independence Blue Cross has offered high-quality health care coverage tailored to meet the changing needs of members, employers, and health care professionals. Independence Blue Cross's HMO and PPO health care plans have consistently received the highest ratings from the National Committee for Quality Assurance.

Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association. More information about Independence Blue Cross is available at www.ibx.com.

FutureScripts

FutureScripts, an independent pharmacy benefits management company, headquartered in Philadelphia, Pe
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SOURCE Independence Blue Cross
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