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Microsoft Outlook Users Turn to Appointment-Plus for Online Customer Appointment Scheduling and Business Management
Date:10/21/2009

Businesses struggling to manage the customer appointment scheduling process with Outlook and Outlook Express discover a better alternative in online appointment software.

Scottsdale, AZ (PRWEB) October 21, 2009 -- Microsoft Outlook is the undeniable leader in managing email messaging and contacts, boasting a nearly 50% market share for businesses. Many Outlook business users are service providers with customer appointment scheduling needs. As a result, many business owners attempt to utilize the calendaring and scheduling components of Outlook to manage their customer appointments. While Outlook scheduling provides a sound foundation for managing a personal calendar, it lacks many key elements to effectively manage customer appointments for a business. Features such as online customer scheduling, different user access levels, automatic email confirmations and reminders, customer e-mail marketing, and online customer payments are critical to the success of many businesses. Seeking a more robust customer appointment-scheduling tool, Outlook users are turning to Appointment-Plus to meet their customer scheduling needs.

An October 2009, online survey conducted by Appointment-Plus found that nearly 40% of web searchers reviewing the Appointment-Plus website were searching for an alternative to Outlook to meet their scheduling needs. These survey respondents indicated that they were searching for a tool that would not only be more efficient for their business appointment scheduling needs but would also allow their customers to schedule appointments online directly from a website link. In addition to customer self-scheduling and office efficiency, many Outlook scheduling users are also seeking an easier process for creating business reports related to customer appointment
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Source: PRWeb
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