Navigation Links
Microsoft Dynamics CRM 4.0 Users now can include Telephony and Call Recording features by adding ConversationPRO(TM) from VoiceGate, a Division of IgeaCare Systems Inc.
Date:2/6/2008

ConversationPRO(TM) is being Introduced during the much anticipated

Microsoft(R) Dynamics(TM) CRM Launch, in North America.

TORONTO, Feb. 6 /PRNewswire/ - IgeaCare Systems Inc., through its VoiceGate Division, is pleased to announce the introduction of ConversationPRO(TM) for Microsoft Dynamics CRM 4.0.

"Contact and call center agents now get a Microsoft's Dynamics CRM screen launch populated with the caller contact information, along with a pre-announcement (text to speech) of who is calling before they can even pick up the phone," says Paul Perryman - President of the VoiceGate Division - "Using computer telephony integration allows us to not only provide advanced call detail reporting to Microsoft Dynamics CRM, it also allows us to trigger call recording and save these call logs as voice documents." He goes on to say "The twinning of these two products (Dynamics CRM and ConversationPRO(TM)) deliver feature functionality unparalleled in this space - we have already started replacing competitive CRM systems that simply can't deliver based on screen launch or call record functionality, let alone the Microsoft CRM's ease of use," says Perryman.

ConversationPRO(TM) is a "switch agnostic" telephony server providing the following advanced feature set for Microsoft Dynamics CRM:

- Dynamic Screen Launch

Automatically populate and launch the CRM console with caller contact

information.

- Call Recording Store and Forward

Record conversations, retrieve and disseminate by e-mail.

- Live Call Monitoring (Networked)

Listen to agent or employee conversations live through your desktop

speakers.

- Live Coaching

Improve closing ratios using Live Call Monitoring and Instant

Messaging.

- Off Premise Live Monitoring

Monitor agent's conversations from any phone or cell phone, anywhere

in the world.

-
'/>"/>

SOURCE IgeaCare Systems Inc.
Copyright©2008 PR Newswire.
All rights reserved

Page: 1 2 3

Related medicine news :

1. Heritage Valley Health System Named a Finalist for Microsoft Healthcare User Group Award
2. Mayo Clinic, Microsoft Announce Strategic Agreement to Develop Consumer Health Management Tools
3. Florida Healthcare Agency Chooses Microsoft Technology to Heal Its Reporting Maladies
4. Microsoft to Acquire Innovative Healthcare Technology and Assets From Global Care Solutions
5. Microsoft and HIMSS Expanding Healthcare User Group Across EMEA
6. The HealthCentral Network Announces Participation in the Launch of Microsoft HealthVault
7. Physicians Wellness Network Announces Lab Testing Services for Consumers built on Microsoft HealthVault
8. Claricode Announces DoseSpot Built on Microsoft HealthVault
9. Statement Regarding Microsofts Announcement of New Services to Help People Store Their Health Information Online
10. LiveHealthier Announces Its Health and Wellness Coaching Solution for Employer Groups is Now Compatible With Microsoft HealthVault
11. Diet.com Enters Strategic Collaboration To Support Microsoft HealthVault
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:3/31/2015)... 2015 Clinovo, a leading provider ... Program , the premiere voice of Northern California’s ... science companies. , BayBio brings together the ... innovative and productive life science cluster, helping companies ... humanity’s most pressing challenges. , “We are ...
(Date:3/31/2015)... (PRWEB) March 31, 2015 Dr. Russell Ashinoff ... Advanced Reconstruction. He was recently quoted in an Asbury ... by lymphatic issues, causing fluid retention and tissue swelling. ... to relieve and / or improve lymphedema symptoms. ... or alleviate the symptoms of lymphedema. The goal is ...
(Date:3/31/2015)... Dr. Uzma Parvez is having a busy ... conducted Grand Grounds Presentations at St. Michael’s Medical Center for ... Effects”. The event was attended by a large gathering ... positive feedback from the Grand Rounds. It was said ... in a while. , Ahead, Dr. Parvez has been ...
(Date:3/31/2015)... One of the most beautiful and awe-inspiring aspects of a Hawaiian ... big island. The big island of Hawaii, after all, is ... slowly oozing at your feet in one of the most sought ... would never expect to see a live volcano spewing ash and ... until now. , Members of a local and independently owned Gold’s ...
(Date:3/31/2015)... BESLER Consulting today announced the publication ... an Independent Cost Report Review.” , The Medicare ... in the determination of Medicare reimbursement to hospitals ... review, this report can assist management in future ... white paper discusses:,     The anatomy ...
Breaking Medicine News(10 mins):Health News:Clinovo Joins BayBio Membership Program, The Leading Life Science Association in Northern California 2Health News:The Physicians at Plastic Surgery Center Each Have Something to Celebrate This March 2Health News:The Physicians at Plastic Surgery Center Each Have Something to Celebrate This March 3Health News:The Physicians at Plastic Surgery Center Each Have Something to Celebrate This March 4Health News:NJ Top Docs Presents, Dr. Uzma Parvez of Total Pain Care 2Health News:Rare Volcano Constructed inside Gold’s Gym in Mission, Texas 2Health News:Rare Volcano Constructed inside Gold’s Gym in Mission, Texas 3
... According to survey results released,today, when 2007 ... follow for treating patients with multiple,cardiovascular and metabolic ... they didn,t follow any particular set of guidelines ... queried more than 750 cardiology, endocrinology, nephrology,and primary ...
... New Patents Announced for Methods of Cloning Livestock ... Start Licensing, Inc.,(Start) announced today that the ... Nos. 7,304,204 and 7,307,198 covering methods of,cloning ungulate ... patents are part of a portfolio of patents ...
... PARK, N.C., Dec. 11 Quintiles,Transnational Corp. today ... President and General Counsel., Previously Senior Vice ... Quintiles in 1998 as Vice President, European,Legal Affairs., ... and the clinical,research industry, having served the company ...
... 30 Years Experience to ... Personal Therapeutic Device Leader, NEW YORK, Dec. ... the RESPeRATE(R) hypertension treatment,device, clinically-proven to significantly lower blood pressure, ... Sales. Dube,brings more than 30 years of medical device and ...
... N.Y., Dec. 11 The office of,Congressman Tom ... for voting against huge cuts in Medicare that ... received the award from The,Coalition for Medicare Choices ... Medicare Choices., David Trumpfheller, Coalition Member and ...
... Dec. 11 Amedica Corporation, an,orthopedic implants company ... the U.S. Food and Drug Administration,has granted a ... spinal implant., The Valeo VBR spinal implant ... surgical correction and stabilization of the thoracolumbar spine.,The ...
Cached Medicine News:Health News:With Obesity, Diabetes, and Cardiovascular Disease on the Rise, Physicians Need More Comprehensive Guidelines 2Health News:Start Licensing, Inc. Further Strengthens Position in Cloning Industry With New Patents 2Health News:InterCure Names Scot Dube Vice President of Sales 2Health News:InterCure Names Scot Dube Vice President of Sales 3Health News:Amedica Receives FDA Special 510(k) Clearance for its Valeo(TM) Ceramic Spinal Implant 2
(Date:3/31/2015)... N.Y., March 31, 2015 Uroplasty, Inc. (NASDAQ: ... the completion of their merger. The merger was ... the all-stock combination creates a new medical device ... 1, 2015, Cogentix Medical, Inc. will trade on ... will have its U.S. headquarters in ...
(Date:3/31/2015)... SPRINGS, Fla. , March 31, 2015 /PRNewswire/ ... (HIT) strategy and management consulting firm, has launched ... publication to enable health IT vendors, payers and ... for the electronic prior authorization (ePA) of prescription ... prior authorization (PA) requests are completed through time-consuming, ...
(Date:3/31/2015)... NEW ROCHELLE, N.Y. , March 31, 2015 ... announce it will be featured in the American ... produced by ITN Productions. AMGA,s "High ... focused on the challenges facing the nation,s healthcare ... The Medical Letter is profiled along with other ...
Breaking Medicine Technology:Uroplasty and Vision-Sciences Complete Merger 2Uroplasty and Vision-Sciences Complete Merger 3Uroplasty and Vision-Sciences Complete Merger 4Point-of-Care Partners Launches the ePA State Navigator 2AMGA's High Performing Health News Program Features The Medical Letter 2
... Minimally Invasive Devices, Inc. , (MID) has been ... laparoscopic visualization system.  This certification is mandatory for sale ... The FloShield system provides for an uninterrupted ... the insufflator to defog and deflect debris from the ...
... Chimerix, Inc., a biotechnology company developing orally-available antiviral ... the Board and Chief Scientific Officer, will participate on ... Therapeutics Conference on July 22nd, 2011, 10:30 am ET. ... Club in Washington, D.C. on July 20-22, 2011, and ...
Cached Medicine Technology:Minimally Invasive Devices, Inc. Awarded CE Mark for FloShield™ 2Chimerix to Present at Infocast's 9th Annual Biodefense Vaccines & Therapeutics Conference 2Chimerix to Present at Infocast's 9th Annual Biodefense Vaccines & Therapeutics Conference 3
ELISA for the detection of Insulin....
RIA kit for Insulin (liquid phase separation)....
... accurate and stable storage conditions at ... the same alarm, monitoring and recording ... Labcold BS Blood bank range providing ... An independent 7 day circular chart ...
Mini-Incubator PC100 is compact. It is the perfect solution for small institutions, mobile units, surgery rooms....
Medicine Products: