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Michigan Quality Council (MQC) Names Oakwood Healthcare Inc. 2007 State Quality Award Recipient
Date:1/4/2008

State's Highest Honor for Organizational Performance Excellence

ANN ARBOR, Mich., Jan. 4 /PRNewswire-USNewswire/ -- The Michigan Quality Council (MQC) announces Oakwood Healthcare, Inc. as a 2007 Quality Leadership Award recipient.

The Michigan Quality Leadership Award is the highest honor for organizational performance excellence in the state. It is awarded after a rigorous review by a team of examiners who perform a comprehensive site visit and then submit a report for final evaluation to an independent panel of judges.

The MQC's Leadership award program is modeled after the Malcolm Baldrige National Quality Leadership program. Both programs evaluate an organization for excellence in seven categories of performance: leadership; strategic planning customer focus; measurement, analysis and knowledge management; staff focus; process management; and organizational results. Participating organizations receive a feedback report identifying strengths and opportunities for improvement; those who demonstrate mature processes and outstanding results may become award recipients.

"Oakwood Healthcare System has implemented consistent processes across its entire system. The organization focuses on improving the healthcare experience for patients, their families, physicians, employees, and the community," said Geri Markley, executive director, Michigan Quality Council. "Oakwood is a role model for other organizations in Michigan and in health care."

"As the Oakwood Healthcare System's vision states, we want to be 'the recognized leader in clinical quality, service and value as an independent health care system.' This honor is proof that our efforts are being recognized by external experts," said Brian Connolly, president & chief executive officer, Oakwood Healthcare, Inc. "I am very proud to lead Oakwood on its continued journey to excellence."

Oakwood Healthcare System is a comprehensive regional network of hospitals,
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SOURCE Oakwood Healthcare, Inc.
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