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Michigan Quality Council (MQC) Names Oakwood Healthcare Inc. 2007 State Quality Award Recipient
Date:1/4/2008

State's Highest Honor for Organizational Performance Excellence

ANN ARBOR, Mich., Jan. 4 /PRNewswire-USNewswire/ -- The Michigan Quality Council (MQC) announces Oakwood Healthcare, Inc. as a 2007 Quality Leadership Award recipient.

The Michigan Quality Leadership Award is the highest honor for organizational performance excellence in the state. It is awarded after a rigorous review by a team of examiners who perform a comprehensive site visit and then submit a report for final evaluation to an independent panel of judges.

The MQC's Leadership award program is modeled after the Malcolm Baldrige National Quality Leadership program. Both programs evaluate an organization for excellence in seven categories of performance: leadership; strategic planning customer focus; measurement, analysis and knowledge management; staff focus; process management; and organizational results. Participating organizations receive a feedback report identifying strengths and opportunities for improvement; those who demonstrate mature processes and outstanding results may become award recipients.

"Oakwood Healthcare System has implemented consistent processes across its entire system. The organization focuses on improving the healthcare experience for patients, their families, physicians, employees, and the community," said Geri Markley, executive director, Michigan Quality Council. "Oakwood is a role model for other organizations in Michigan and in health care."

"As the Oakwood Healthcare System's vision states, we want to be 'the recognized leader in clinical quality, service and value as an independent health care system.' This honor is proof that our efforts are being recognized by external experts," said Brian Connolly, president & chief executive officer, Oakwood Healthcare, Inc. "I am very proud to lead Oakwood on its continued journey to excellence."

Oakwood Healthcare System is a comprehensive regional network of hospitals, healthcare centers, skilled nursing centers and related healthcare facilities. Oakwood has a medical staff of more than 1,600 doctors, and provides service to more than 1.2 million people in 35 southeastern Michigan communities. Oakwood's specialty services include women's and children's health including high-risk obstetrics and neonatal care, geriatrics, emergency care, cancer care, surgery, cardiology and other specialties. For more information, please visit http://www.oakwood.org.

The MQC was created in 1993 by business and government leaders to promote performance excellence practices that achieve results in business, education, healthcare, and non-profit organizations throughout Michigan. The primary service of the Council is to provide feedback to organizations, culminating in recognizing top Michigan performers. The MQC is now affiliated with Cleary University.

The MQC can be found on the World Wide Web at http://www.michiganquality.org. For more information, contact 734-929-9124 or mquality@cleary.edu.


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SOURCE Oakwood Healthcare, Inc.
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